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Unexpectedly Losing a Key Team Member- How to Keep Things Moving Along

It happens to the best of us. Things go wrong in business, sometime the best employees quit, and it can be hard for any team to move on.

Preparing for the loss of a leader is good practice to ensure that things get back up and running as smoothly as as possible, as soon as possible, should such a situation befall your company. Here’s how to handle the unexpected exit of a key employee, and minimize any disruption to the day to day operations.

1. Decide privately who is going to fill what role before breaking the news to the rest of the team.

Take the time to fully evaluate the company’s needs and explore all the options available. Whether you decide to promote internally or take the time to find an externally qualified candidate, having a clear direction and temporary solution in place will help prevent a drop in morale and overall productivity.

2. Tell everyone at the same time so they all receive the same information.

Clear communication is necessary in order to avoid inaccuracies and gossip from spreading around the office and instill a sense of leadership.

3. Remain positive and grateful for the lost team member’s contribution.

While everyone is essentially replaceable, you want your remaining team members to feel valued and supported professionally as well as personally. Exhibiting excitement for the lost employee’s success, even if it’s not with you, not only prevents future turnover, it leaves the door open for opportunities yet to come.

4. Conduct an exit interview.

Even though they are leaving, it’s important to find out why. This is a great moment for constructive criticism. Ask them how they would describe the culture as an employee, and what changes they would make if they could, etc. Gaining such insight allows for your team and company to improve and continue to keep employees that are integral assets.

Lastly, be prepared to offer support to your team as roles change, or take on more yourself to make up for the gap during this transition. Doing so will be key in succeeding with as well as finishing current projects.

At Number8, we help project managers connect with highly trained and efficient IT support to help reach company goals. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

5 Benefits of Stakeholder Interviews

There’s no denying it, for developers and project managers alike, stakeholders can have a somewhat looming presence throughout the duration of a project. It’s only natural considering they are often deeply invested in the project’s outcome and can even greatly influence the development of it. However, simply taking the time early on to interview those who have a stake in the outcome of the project can have numerous benefits. Here are 5 reasons why you should carve out some time in the planning stages of your next project and chat with your stakeholders.

1. Craft a Cohesive Vision

Often there are a lot of key players involved in any given project. What better opportunity than the early stages to come to a common consensus on execution? Chances are there may be more than one stakeholder, so sitting down with each one and shedding light on their own unique perspective can help your team anticipate how they will each influence the process and enable you to drive alignment right from the start. 

2. Set the Right Goals & Priorities

Consider this part of the research stage. Stakeholders can provide much needed context for what the success of a project will look like as they are part of the user audience. Therefore, inquiring about each stakeholder’s goals, agenda, and purpose will provide immeasurable insight in terms of delivering a satisfactory end product.

3. It Saves Time & Money

When you don’t have to rely on assumptions, you save your team from having to do time-consuming and costly rework. Having a conversation with stakeholders at the beginning, is proactive and will help to establish a realistic project plan and scope. 

4. Collaboration

Collaboration and communication is just good business. Having a rapport with your project’s stakeholders builds trust and credibility. The relationship with stakeholders should be viewed as more of a partnership in which each side feels validated and helps drive the project forward.

5. Proactive Problem Solving

Stakeholders are a valuable asset to any project not only through their monetary support, but their ability to voice concerns and identify challenges. Interviewing them from the start is a great way to see the constraints your team may be facing and bring things to the surface now rather than later. Structure the development process like a walk through, and allow them to aid in the decision making process. 

At Number8, our philosophy is to empower our clients to produce better software, faster. We are experts in augmenting scrum teams with senior consultants that can help increase team velocity immediately. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.

5 Email Habits to Stay More Organized at Work

Believe it or not, there is a right way and a wrong way to use your email. Managed poorly, your email can vastly reduce your productivity at work, causing mounds of undue stress and anxiety. If you constantly find yourself coming up for air after dealing with a flood of emails, here are a few habits to cultivate so you can efficiently reign in your inbox.

1. Time Management

It can be easy to lose track of time when working from your email. Instead of popping in and out of your inbox throughout the day, consider removing email notifications to help you focus on the task at hand. Rather, set aside blocks of time during your day to deal with emails.

2. Take Action

When you do set aside time to work on emails, don’t merely read them and then let them pile up. Take action on every message by utilizing the 4 “D’s” of email. Either Delete it, Deal with it, Defer it, or Delegate it.

Delete it: You don’t actually have to save everything…Not every email needs a response or pertains to you, so save yourself the time and your inbox the emails. Don’t be afraid to delete things within reason and try to only keep emails that are informative resources or ongoing projects.  

Defer it: Even if you can’t respond to a certain email right away, don’t be afraid to acknowledge that you received the email but will respond within another time frame. Flag it as either unread or with a special tag so it doesn’t slip through the cracks. Marking it appropriately will ensure you come back to it later. It may even prove useful to create a folder for these messages you’ve put off so that they don’t get pushed to the bottom of your que, and you can deal with them all in one place.

Delegate it: CC yourself on things you need further information on in order to take action. This way you remain in the loop and focused on your responsibilities.

3. Set up Folders

Two words: Inbox Folders. Create folders in your inbox either by subject, client, project or priority depending on what best suits your business. Your inbox should just be a holding place. Once you have “dealt” with an email, either delete it or keep it in one of these folders as an archive that you routinely manage. 

4. Filter, Filter, Filter

Unfortunately, most emails we receive don’t even have important or relative information. Often, it’s worth the time and initial investment to utilize email filters that block out spam or marketing emails. At worst, they’ll at least limit the amount you receive as going through and deleting them is a major time waster. 

5. Write Better Emails

Think about the kind of emails you want to receive and incorporate this into your own emails. Short and to the point, with a clear subject line is always best. If you find yourself rewriting what is essentially the same message over and over again, save and reuse boilerplate emails. Of course you can also always send fewer emails by calling, popping in, or texting for something urgent. 

Developing these 5 habits should help you feel a sense of control over your inbox and allow you to stay on top of your to do list!

At Number8, we help project managers connect with highly trained and efficient IT support to help reach company goals. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

Why Mistakes are an Important Part of the Creative Process Even in Tech

Those in the Information Technology field know that software development doesn’t occur in a vacuum. It’s collaborative and often times risks need to be taken in order to achieve any level of innovation. With risks come mistakes and projects that don’t always pan out as planned.

However, IT teams that follow the agile methodology tend to be familiar with the ideology that mistakes are an important part of the creative process. The agile way of developing tech is adaptive in that it is designed around embracing feedback and learning opportunities.

As Albert Einstein once said, “A person who never made a mistake never tried anything new.”

Here’s why you shouldn’t let the fear of making a mistake keep you or your team in your comfort zone:

Mistakes let us know what doesn’t work and paves the path for what could.  

When it comes to developing something new or going into uncharted territory, mistakes are bound to happen. But with experimentation comes discovering a new way of doing something and that is almost always value added. By pivoting and testing new ideas, one is better able to evaluate and refine a product or idea and then learn from it. 

It’s not the mistake that defines an employee, but how they rebound from it.

If mistakes are inevitable, a team should know how to handle them. Take the stigma out of it, and you’ll find that enabling a team to make mistakes means also giving them the opportunity to problem solve effectively. Employees who take accountability for their mistakes and are able to learn from them are a valuable asset to any company. Instead of creating a culture of fear where one tends to get defensive if a mistake is made, establish one where everyone feels empowered enough to innovate and safeguard for the future.

At Number8, we help project managers connect with highly trained and efficient IT support to help reach company goals. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

6 Reasons Why Agile Software Development Will Remain Relevant for the Foreseeable Future

Every development methodology has its pros and cons. Depending on the size and culture of a company, the structure and plan best used to oversee the process of developing a system can vary. However, it seems that as of late, the Agile Methodology is winning out as the best way of managing a both a company and software development team’s resources. 

Here are 6 reasons why Agile software development will continue to remain relevant, perhaps even as a management approach within other industries.

  1. It’s Collaborative

    The Agile method runs around daily meetings or “scrums” that cultivate accountability and teamwork. During any given scrum, each team member shares their accomplishments from the last work day, announces what they are currently working on, and mentions any possible impediments to progress for the team to help them problem solve. These meetings keep everyone on schedule, and create a cohesive atmosphere where each person is able to work cross-functionally and continuously learn from one another.  

  2. It Offers Flexibility 

    Setbacks are common when it comes to software development. The Agile methodology’s time frame offers flexibility in that it builds in time for future corrections. By embracing the ideology from the start that not everything is going to go to plan, Agile prevents errors from halting a development project by making time for them. 

  3. It Promotes Efficiency 

    With this flexibility comes a sense of urgency because of the level of communication that exists within Agile. Problems are tended to efficiency because of the cyclical like feedback and level of interaction between all team members. The speed at which corrections are made is key in that they save time and resources; allowing a company to stay within budget.  

  4. It’s Adaptive

    As it’s adaptive in nature, Agile welcomes changes in requirements and feedback. This way of thinking is value adding as it encourages innovation and risk taking at every stage of the process. 

  5. It Tests for Quality

    The focus of agile is test driven. Software is developed in a way that continuously tests for quality. Problems are identified early on in order to achieve the best possible end product.  

  6. It Offers Transparency

    Agile is inherently transparent. Therefore, stakeholders and product owners can ensure a proper return on their investment. Additionally, the customer, developer and project manager remain on the same page and achieve a desired level of communication. 

At Number8, our philosophy is to empower our clients to produce better software, faster. We are experts in augmenting scrum teams with senior consultants that can help increase team velocity immediately. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.