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How to Develop the Digital Skills Necessary for Remote Work

Remote work can offer an employee the flexibility needed to be a caregiver, world traveler or student; making it an ideal form of work for most of the population. For an older employee however, the idea of working from home can seem overwhelming and fraught with technological difficulties.

Luckily, many of the skills needed to succeed in the office translate quite easily to working from home. Time management, self-sufficiency, communication and teamwork for example are all key remote work skills. And chances are, anyone whose had office experience, is familiar with a computer. However, there is a level of tech savviness required to operate out of the office full time.

For those looking to make the transition to remote work for the first time, but are afraid of getting left behind in this new digital age, here are some of the most popular web applications to get up to speed on before you apply for the job.

It’s worth noting that many of these applications have free tutorials, videos, and training available as well as free versions to help you get your feet wet.

File Storage & Sharing Platforms

When you’re working on the go, you can’t be tied down to your desktop. Instead it’s common for remote workers to operate exclusively from online or cloud based platforms such as Google Drive, Dropbox or Apple iCloud. These make it easy to access your work files no matter where you are or what device you’re on. As long as you have the app downloaded, you can work from anywhere.

Long gone are the days of losing your work because your computer crashed. These applications automatically save and sync everything as you go. Not to mention, you can effortlessly share files with others by giving them access via a link or email address. Google even offers a full suite of applications including word documents, slide shows and spreadsheets well suited for every field of work.

Video Conferencing

Unfortunately, even remote workers can’t escape meetings. Zoom and Skype are popular video conferencing options for meeting outside of the office.  Zoom offers free video calls with up to 50 people as long as you don’t talk for more than 40 minutes and Skype is free as long as both parties are using the app. Both of these applications (and many others) offer chat options, screen sharing and recorded calls. Just make sure you’re well equipped with the right headset for the job.

Collaborative Applications

While email is everyone’s go to in-office communication platform, remote workers often utilize project management software to stay in touch virtually. Both Trello and Slack are excellent examples and offer many collaborative features for working with a team remotely. These shared applications make it easy to generate a task list and delegate the workload. They also show each member’s progress as well as what stage any given project is in and give the option to offer feedback to one another. Additionally shared calendars ensure everyone is on the same page when it comes to meetings and out of office time periods.

At Number8, we provide high quality technical talent to businesses of all sizes and sectors. We specialize in application development, custom software, website development, mobile solutions, database design, client/server, web application development and Q/A testing. Learn more about what we do and how to get started with Number8 by calling 502-890-7665 today!

The Best Cybersecurity Practices for Remote Employees

While some companies are becoming more and more open to the idea of remote employees, a lot of corporate companies still have reservations. When a company opens up to the idea of remote employees, a few things happen. People who are efficient in-house workers become interested in moving their work to a home office. And corporate starts to worry about data breaches on their remote employees’ computers. A study done by the popular company Shred-It showed that over 85% of C-Level executives thought that the risk of getting company data breached was more prevalent when employees were stationed at home. And these executives aren’t worried without cause. Data breaches affected an entire third of remote workers in the United Kingdom over the last year which has put companies at risk left and right. 

However, data breaches should not deter all companies from allowing workers to work remotely. The benefits of remote employees far outweigh the downfalls. When a company chooses to allow employees to work from home they not only open up brick and mortar space but also widen their search area when looking for qualified employees to hire. And there are ways to practice safe cybersecurity and prevent data breaches from affecting remote employees. This is what we’re talking about on our blog today, so follow along to learn more about the best safe cybersecurity practices for remote employees.

5 Essential Cybersecurity Practices Remote Employees Should Follow

When it comes down to it, once an employee is working remotely there isn’t much the company can do to protect their devices and data from being hacked. However, there are plenty of safe cybersecurity practices that employees can apply to their work routine to keep themselves, their equipment, and the company’s data secure.

1. Keep Track and Control Of All Devices

One of the main reasons that data breaches occur is because an employee loses their device that holds their work-related information. Across airports in the United States, a laptop is stolen every minute and the majority of those stolen objects are never reunited with their owners. As a remote employee, it is crucial to understand that hackers, and other cybercriminals, are keeping an eye out for the opportune moment to knick a laptop or tablet in hopes it has sensitive information on it. Therefore it is critical to keep track and have control over all your devices when in public. There are multiple ways to do this including:

  • Use the highest level of security to lock and unlock your devices. Touch IDs, 6-digit passcodes, and double factor authentication should be activated.
  • Enable the “Find My Device” feature, so if your computer, laptop, or phone is lost then it may be easier to find if it is lost or stolen.
  • Keep your phone, tablet, or computer with you at all times with no exceptions.

2. Be Careful Using Public WiFi

It can be tempting to take advantage of free WiFi in cafes, restaurants, book stores, and the like; however, it is not always a safe option. Public computers and WiFi connections are easily hackable and, if cracked, hackers can gain access to all files and stored credentials you accessed while on the computer. It is better to avoid public computers and password-free WiFi connections altogether, but if you absolutely must use it then be sure to remember the following:

  • Obscure the view of your screen as best as possible. In an ideal situation, you are able to have your back facing a wall and limited space to your sides.
  • Do not go to any websites that store sensitive information in regards to your job. This includes usernames, passwords, client information, etc.
  • Manually clear all documents you downloaded while using a public computer. This is so others cannot see what files you downloaded and access them, as well.
  • Make sure that the computer is not storing any of your login credentials permanently and restart the device after you are done using it to remove temporary files.

3. Setup and Use Encrypted Email

If you’re in a position that requires you to send sensitive information through email then email encryption is a must. 90% of email is sent as plain text which is not secure in any way and susceptible to spies and hackers. However, with email encryption, any information sent over email is scrambled. This way it is only able to be read when the recipient receives the email and decrypts it.

If you’re working from home and it’s been approved by your employer, they should be able to install email encryption software onto your remote work technology. It will ensure that your computer, tablet, and phone are more secure and their information is safe.

4. Do Not Use USBs That Have Not Been Proven Safe

It’s not uncommon for remote employees to use USB drives. Whether they are needing something from the office or need to send something to the office, USB drives help. However, USB drives from unknown sources can contain malicious software. It’s important to remember to never insert an unverified USB into your remote work computer. This even includes USB drives that you may pick up at work-related events. Risking a security breach is not worth waiting to verify the USB or get the files another way (Dropbox, Google Drive, etc.)

If you want to go further into safe cybersecurity practices, it’s also important to not let other users plug their USB drives into your computer. There is no way to know what is on their USB drives. They may or may not be aware of a malicious file. Even if you know the person, do not allow it.

5. If Any Issues Arise, Get Your Company’s IT Team Involved

If you fear that the device you use for work has been compromised, notify your company’s IT team immediately. It is so important to be aware of what a breach looks like:

  • Increasing amounts of pop-up ads and spam while you’re browsing or using programs.
  • Slowing down of the computer despite it not running a lot of programs.
  • More and more error messages when trying to perform simple tasks.
  • A change to your homepage, search engine, or browsing settings.

While the company’s IT team may not be able to save your computer, they need to know that data has been breached. This way they can take the necessary steps to further protect the company’s data and servers. It is best practice to tell your IT team everything you can about the breach. Try to remember when exactly it could have occurred, how, and why.

There are a lot of benefits to companies having remote workers. However, concerns of a cybersecurity breach can deter executives from taking the leap. By being aware of ways to prevent cybersecurity breaches through common practices, workers can further prove remote work is safe.

At Number8, we have offices in Louisville, Kentucky and Costa Rica where we employee remote workers. With the proper training, awareness, and precautions, we are able to employ remote workers without any trouble. To learn more about what we do at Number8, visit our About page. If you’re interested in learning more about Number8 and how we can help your business, contact us today.