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When Small Businesses Should Turn to Outsourcing

Outsourcing is a buzzword right now. Companies, large and small, are seeing the benefits of outsourcing and taking advantage. However, more often than not, the larger companies are the ones who truly take advantage of outsourcing. This is mainly because they have the funds and the work to do so efficiently. That doesn’t mean small businesses can’t benefit from outsourcing. They just have to approach outsourcing for small business wisely. And be sure to only use it when it is sure to benefit the company. So, where does a small business owner start when considering outsourcing? With just that – a consideration.

Pairing the consideration that business could benefit from moving work outside the office with an assessment of the business practice is a good place to start. This way of thinking will ensure that small business owners are making the right decision at the right time. Only once a lot of thought has gone into how outsourcing can help your business will it be time to look into outsourcing options. Follow along to learn what should be considered when looking into outsourcing for small business and where to start.

Four Signs Outsourcing for Small Business Could Help Your Company

1. The Same Problems Keep Coming Up

Every business, big or small, experiences a problem that continues to come up. Maybe it’s a part of a quality assurance checklist that is constantly overlooked. Or, perhaps, the team is unable to effectively deliver one of its promises time and time again. If there’s a particular aspect that the company continues to struggle with, it may be time to outsource that aspect.

There are a couple of questions business owners can ask themselves to determine if outsourcing is the best option. First of all, is there someone within the company who can take the work on? Can they do so without compromising their own set of day to day tasks? Secondly, can the company afford to pay this worker less than what it would cost to hire an outside agency? It’s time to outsource that work and keep the company moving forward if “yes” is not the answer to both questions.

2. Requested Work is Out of Your Wheelhouse

Another time to consider outsourcing is when work requests are coming in that your team cannot handle. Perhaps they don’t have the bandwidth to get it done effectively. Or perhaps the experience just isn’t there. Regardless of the reason, if there is work that needs to be done and your employees don’t have the ability to do it, it may be time to outsource that work. Another opportunity to outsource when work is not in your wheelhouse is when it concerns a chief officer within your company. There are plenty of agencies that supply CMOs, CFOs, or CISOs to companies struggling with filling those positions or functioning without them. That’s one of the beauties of outsourcing — no matter what it is you need, someone out there has it.

3. A Lot of Your Time is Spent on the Same Tasks

Do you find your day-to-day within the office is spent on the same tasks that could be chalked up to housekeeping? Perhaps you’ve observed that some of your most competent workers are spending too much of their time on tasks below their skill level. Regardless of the reason, if you can automate mundane tasks then do so by all means. Find programs to help with social media posting, billing, and additional clerical work, data entry, and the like. For all other tasks that you’d like to delegate to someone that is not a crucial member of your team, outsource. Some tasks can be outsourced to interns, so look at local colleges for interns interested in a career in IT. Other tasks can be outsourced to third-parties, both nearshore and offshore, depending on what kind of turnaround time you’re needing.

4. Your Creativity is Not Meeting What’s In Demand

Most companies that deal with website design, inbound marketing, or social media management have a grasp on creative tasks. Whether it’s an entire design team that remains in-house or a single person who is an expert in all things creative, if your company is cranking out design work, there is a designer on staff. While a single creative member or a team of designers can get a massive amount of work done, what will you do if a client requests video work? It’s not feasible to hire an entire video department for a one-off project, but you can adjust your pricing to cover outsourcing a video project.

Outsourcing may add a few lines to your company’s month-to-month balance sheet, but the benefits of it often far outweigh the cost. When applied correctly, to the appropriate aspects of a small business, outsourcing can be extremely beneficial. At Number8, we offer nearshore outsourcing services to a variety of business across the United States who need help with developmental work. If you’re looking for a team of experienced developers to help your small business churn out software development, contact us by calling 502-890-7665 today!

How To Overcome 7 Common Software Development Obstacles

Launching a newly developed software is as challenging as it is rewarding. Developing software from the ground up is no easy feat. It takes a lot of planning, time management, and knowledge of the ins and outs of information technology. When the launch of a software development project goes off without a hitch, it’s an IT miracle. It’s known that with software development, as with most IT projects, there can be some obstacles to overcome. More often than not, things go wrong within the coding or through a development process that must be fixed. Sometimes developers even have to go back to square one and start the entire project over. However, that is not always the case. Developers prepared to overcome obstacles are often successful in doing so. The key is knowing how to overcome common software development obstacles. This way you can ensure that the launch of your software goes smoothly.

You may be asking yourself if every software development project is different, what are common software development obstacles? And that’s what we’re here to help you with today. Follow along to learn how to overcome 7 common software development obstacles before starting your next project.

7 Common Software Development Obstacles You Can Overcome

1. Poor Time Management Sets Unrealistic Expectations

Mismanaged timelines and missed launch dates are common obstacles that people overcome during a software development project. Whether it’s due to unforeseen roadblocks or issues that were expected to come up, there’s not much worse for a project than an extended delay. One of the best ways to avoid missed deadlines is to brainstorm with your team before starting the project. What could go wrong? Which pieces are expected to break? Where do you foresee there being delays? Being prepared for the inevitable bumps in the road is the best way to get over them smoothly and without too much delay. When a problem does come up that threatens the timely delivery of a project, stay calm, get the team together, and work as a group to find the best way forward.

2. Issues with Integration

Compatibility can be an issue with any project. When developing new software from the ground up, how do you ensure it pairs with all the tools the client already uses? One of the best ways to go about integration is through the use of application programming interfaces (APIs). Another option is to partner with the other tech brands that the client is prone to use. Find ways to work together with already utilized tools and teams of developers experienced with said tools.

3. Breakdowns in Communication

No software development program was launched alone. Depending on the size of the software development project, the team working on it can be as small as 5 people or as large as 20. When a communication breakdown occurs, it can have disastrous effects that could put the entire project in jeopardy. One of the best ways to avoid a communication breakdown is by hiring an effective project manager. Someone who can divide tasks among the team then ensure each of them is done and any changes which may affect the entire development outcome are communicated effectively is imperative to a successful project.

4. Overloading the Software with Features

While some features are necessary, others can be downright frivolous and simply load a software down. There is such a thing as too much and, when it comes to software, the line between just enough and too much is very thin. One of the best ways to circumvent overloading your software is to focus on features that truly embellish the core goal of the program. Less is always more in software and features that help the software rise above other programs are useful, but the goal of the software is to solve a problem, not create more, so keep features slim.

5. Not Understanding Exactly What the Software is For

One of the best ways to succeed in software development is to have a clear vision of what success looks like. Being able to completely understand how your software should work if it is working well will make it much easier to get to that finished point. Determine the “why” of the software before beginning the development process. Once you start, do not waiver from that why without good reason.

6. Not Realizing the Importance of Quality Assurance

Customer satisfaction is dependent on extensive quality assurance. Sending a software development project out into the world without assuring it is working as well as it possibly can is IT suicide. In order to achieve a high-performance product, the quality of the coding needs to be reviewed and tested continuously throughout development. Consider hiring a tester from a third-party source or create your own quality assurance checklist, in-house, and employ it repetitively.

7. Not Having a Target Audience Defined

While you, and your team, may think that your new software project is the best thing since sliced bread, not everyone will. Defining a target audience can help to avoid wasting time and money once the project is launched. Outline the demographics of the ideal user of your software. Then build a marketing plan that will appeal to that demographic. There are third-party companies available to complete market research, including focus groups, which can help identify the perfect consumer and what rings true with them in regards to marketing.

There are a lot of dos and don’ts to consider when developing new software. These are some of the software development obstacles our team has learned to avoid.

The more dos you can accomplish and don’ts you can avoid, the more likely your project will launch smoothly. All in all, the more planning you can put into your project prior to starting, the better. The tips above will help you to avoid a variety of issues, but there are always unforeseen circumstances.

If you are in the middle of a software development project and have hit a roadblock, Number8 can help. Our dedicated team of software developers located in Louisville, Kentucky and at our nearshore office in Costa Rica has worked together to launch countless software projects successfully. Contact us today by calling 502-890-7665 to learn more about what we can do to help you wrap up your project.

The Best Cybersecurity Practices for Remote Employees

While some companies are becoming more and more open to the idea of remote employees, a lot of corporate companies still have reservations. When a company opens up to the idea of remote employees, a few things happen. People who are efficient in-house workers become interested in moving their work to a home office. And corporate starts to worry about data breaches on their remote employees’ computers. A study done by the popular company Shred-It showed that over 85% of C-Level executives thought that the risk of getting company data breached was more prevalent when employees were stationed at home. And these executives aren’t worried without cause. Data breaches affected an entire third of remote workers in the United Kingdom over the last year which has put companies at risk left and right. 

However, data breaches should not deter all companies from allowing workers to work remotely. The benefits of remote employees far outweigh the downfalls. When a company chooses to allow employees to work from home they not only open up brick and mortar space but also widen their search area when looking for qualified employees to hire. And there are ways to practice safe cybersecurity and prevent data breaches from affecting remote employees. This is what we’re talking about on our blog today, so follow along to learn more about the best safe cybersecurity practices for remote employees.

5 Essential Cybersecurity Practices Remote Employees Should Follow

When it comes down to it, once an employee is working remotely there isn’t much the company can do to protect their devices and data from being hacked. However, there are plenty of safe cybersecurity practices that employees can apply to their work routine to keep themselves, their equipment, and the company’s data secure.

1. Keep Track and Control Of All Devices

One of the main reasons that data breaches occur is because an employee loses their device that holds their work-related information. Across airports in the United States, a laptop is stolen every minute and the majority of those stolen objects are never reunited with their owners. As a remote employee, it is crucial to understand that hackers, and other cybercriminals, are keeping an eye out for the opportune moment to knick a laptop or tablet in hopes it has sensitive information on it. Therefore it is critical to keep track and have control over all your devices when in public. There are multiple ways to do this including:

  • Use the highest level of security to lock and unlock your devices. Touch IDs, 6-digit passcodes, and double factor authentication should be activated.
  • Enable the “Find My Device” feature, so if your computer, laptop, or phone is lost then it may be easier to find if it is lost or stolen.
  • Keep your phone, tablet, or computer with you at all times with no exceptions.

2. Be Careful Using Public WiFi

It can be tempting to take advantage of free WiFi in cafes, restaurants, book stores, and the like; however, it is not always a safe option. Public computers and WiFi connections are easily hackable and, if cracked, hackers can gain access to all files and stored credentials you accessed while on the computer. It is better to avoid public computers and password-free WiFi connections altogether, but if you absolutely must use it then be sure to remember the following:

  • Obscure the view of your screen as best as possible. In an ideal situation, you are able to have your back facing a wall and limited space to your sides.
  • Do not go to any websites that store sensitive information in regards to your job. This includes usernames, passwords, client information, etc.
  • Manually clear all documents you downloaded while using a public computer. This is so others cannot see what files you downloaded and access them, as well.
  • Make sure that the computer is not storing any of your login credentials permanently and restart the device after you are done using it to remove temporary files.

3. Setup and Use Encrypted Email

If you’re in a position that requires you to send sensitive information through email then email encryption is a must. 90% of email is sent as plain text which is not secure in any way and susceptible to spies and hackers. However, with email encryption, any information sent over email is scrambled. This way it is only able to be read when the recipient receives the email and decrypts it.

If you’re working from home and it’s been approved by your employer, they should be able to install email encryption software onto your remote work technology. It will ensure that your computer, tablet, and phone are more secure and their information is safe.

4. Do Not Use USBs That Have Not Been Proven Safe

It’s not uncommon for remote employees to use USB drives. Whether they are needing something from the office or need to send something to the office, USB drives help. However, USB drives from unknown sources can contain malicious software. It’s important to remember to never insert an unverified USB into your remote work computer. This even includes USB drives that you may pick up at work-related events. Risking a security breach is not worth waiting to verify the USB or get the files another way (Dropbox, Google Drive, etc.)

If you want to go further into safe cybersecurity practices, it’s also important to not let other users plug their USB drives into your computer. There is no way to know what is on their USB drives. They may or may not be aware of a malicious file. Even if you know the person, do not allow it.

5. If Any Issues Arise, Get Your Company’s IT Team Involved

If you fear that the device you use for work has been compromised, notify your company’s IT team immediately. It is so important to be aware of what a breach looks like:

  • Increasing amounts of pop-up ads and spam while you’re browsing or using programs.
  • Slowing down of the computer despite it not running a lot of programs.
  • More and more error messages when trying to perform simple tasks.
  • A change to your homepage, search engine, or browsing settings.

While the company’s IT team may not be able to save your computer, they need to know that data has been breached. This way they can take the necessary steps to further protect the company’s data and servers. It is best practice to tell your IT team everything you can about the breach. Try to remember when exactly it could have occurred, how, and why.

There are a lot of benefits to companies having remote workers. However, concerns of a cybersecurity breach can deter executives from taking the leap. By being aware of ways to prevent cybersecurity breaches through common practices, workers can further prove remote work is safe.

At Number8, we have offices in Louisville, Kentucky and Costa Rica where we employee remote workers. With the proper training, awareness, and precautions, we are able to employ remote workers without any trouble. To learn more about what we do at Number8, visit our About page. If you’re interested in learning more about Number8 and how we can help your business, contact us today.

3 TED Talks to Listen to When You Need Motivation

We’ve all been there. The point in the day, week, or month where the steam that’s been powering our engines seems to disappear. Losing motivation is never convenient. Often it comes at the most inconvenient times, such as, when a large project is due or a new endeavor is just kicking off. So, how do you overcome that lack of motivation and continue to power through the work you’re obligated to deliver?

There are many ways to regain motivation. Sometimes taking a short break of 5-10 minutes to get away from your desk is all it takes. Other times it may take a little more space from the office, perhaps in the form of a personal day, to get back into the right headspace for work. And that’s okay. Managing burnout is important in everyone’s career. We have to do what’s necessary to deliver our best performance as often as we can. For those times when you can’t get away for even five minutes, but you need a little more motivation to keep going, listen to one of these TED Talks on staying motivated.

3 TED Talks to Help You Get Motivation

1. A Powerful Way to Unleash Your Natural Creativity by Tim Harford

Harford opens this TED Talk with the quote, “to do two things at once is to do neither”, and it leads the listener to think that his entire talk is going to focus on how multitasking kills creativity. However, Harford quickly clarifies that he is not on stage to debunk the benefits of multitasking. Instead, Harford discusses a practice common among highly creative people, including Albert Einstein, and that practice is called “slow-motion multitasking”.

It may sound counterintuitive. For most people, the entire point of multitasking is to be able to get multiple things done quickly and efficiently. Slow-motion multitasking does not have the same end result. Slow-motion multitasking is not about getting things done as quickly as possible. It is about getting multiple things done at once without feeling burnt out by one project. By slow-motion multitasking, one is able to hop from project to project as their inspiration strikes or creativity sparks. Harford explains multiple studies that prove highly creative people have multiple projects going on at one time and allow themselves to move between these project at their own leisure.

He also discusses how athletes benefit from cross-training and how Michael Crichton created the world’s most commercially successful book, television series, and a movie with the help of slow-motion multitasking. Listen to the full TED Talk here and the next time you find yourself overwhelmed with a project and losing motivation because of your feelings, try shifting gears to another task. Working on, or even completing, another task will help the negative thoughts you’ve associated with your more daunting project dissipate, making room for productive and motivational thoughts to come in.

2. How to Make Work-Life Balance Work by Nigel Marsh

As we stated earlier, one of the biggest triggers for lack of motivation is burnout. Being tired, and even fed up, with your day-to-day work life can really affect your work ethic and your drive. In this TED Talk, Nigel Marsh discusses work-life balance and how incentives like “dress-down Friday” and “flexi-time” don’t make up for the fact that some career paths are fundamentally incompatible with being present at home. However, if you’re in one of those job fields, all hope is not lost.

As long as you can recognize this, and understand that your boss or higher-ups will not correct the imbalance for you, then it’s possible for you to create that balance on your own. Being aware that your employer may not have your best intentions in mind will allow you to set your own boundaries on how much time you dedicate to work and how much you dedicate to your home life.

Marsh suggests (quite hilariously) that if you’re feeling unmotivated, or burnt out, to write down your ideal day. How much do you want to get done? In order to get all those things done, how long do you need to be awake? Because, let’s not forget, sleep is just as important to motivation and productivity as work-life balance is. Is your day jam-packed? That’s Marsh’s point and, according to him, in order to balance work and life, you must “approach balance in a balanced way”. By tending to the intellectual side, emotional side, and spiritual side of one’s life, a person can create a more balanced life quite effortlessly.

You can listen to the full TED Talk here to see how Marsh’s realization that slowing down and investing the right amount of energy into the right tasks can transform a person’s day-to-day life.

3. Want to Be More Creative? Go for a Walk by Marily Oppezzo

It’s no surprise that we lose motivation. Almost any project is a long process from start to finish and takes an exorbitant amount of time and energy. So, how do you ensure your creativity does not falter and your motivation does not dry up? Marily Oppezzo recommends going for a walk. She’s not saying that you’re going to get stuck during your project, go for a walk, and come back with all the solutions. But she is saying that walking during the brainstorming process of a project can boost creativity.

During her TED Talk, she discusses a study that measured if people were more creative while sitting or walking. By asking four test groups to come up with alternate uses for a specific object (like a key) she was able to deduce that the members of the study who walked while brainstorming ideas came up with twice as many ideas as those who remained seated.

Now how can this help you stay motivated? Well, you can apply Oppezzo’s approach to brainstorming to your motivation. Ask yourself what your problem is? Why are you losing motivation? Then take yourself for a walk and brainstorm around these questions. Continue to come up with ideas and try for as many as you can. By not getting stuck on your first or second idea you’re allowing your creativity to flow. As it flows, it will help you find more motivation to continue your project. Listen to Marily’s entire TED Talk here to learn more about the study and its interesting results.

Next Time You’re Losing Motivation…

Motivation ebbs and flows, like most things in life, and sometimes the best way to regain it is to forget it. Go for a walk and try to get your focus back. Shift from one task to another to allow your mind a break. Consider how much time you’ve put into the project for the past day, week, month, and step away completely. Or listen to a TED Talk. It may give you the motivation you need to continue working or take a break.

Preparing for the Remote Work Culture

If you’re making the transition to remote work after working in an office from 9-5, 5 days a week, you’ll quickly learn a notable difference in the work culture. Whether you’re looking to work from home or are an employer wanting to outsource tasks, getting familiar with the customs of those who work remotely will help you know what to expect.

Here are 3 unwritten rules of remote work:

1. Everything starts on time.

Because you’re not sitting in traffic during your morning commute, there’s really no excuse for being late. In the remote world, meetings start on time down to the minute. One of the biggest benefits of working from home is that it allows you to better manage every minute of your day. Couple that with the fact that you could be collaborating with someone in a different time zone, and every minute really starts to count. To make sure you don’t experience a technical delay, get used to checking your equipment early each morning.

2. Communication is key.

Sure, communication is key in any work situation. But when you’re communicating with someone who isn’t sitting in the next cubicle, it becomes even more prudent. In fact, 90% of how we communicate is nonverbal, so if you’re working remotely online, it can be easy for a few things to get lost in translation. Expect to over communicate by being prompt in your responses and utilizing the many tools available to you. Remember that the tone of online communication tends to be straightforward and casual. When it applies, provide links or visual examples for full transparency. Shared calendars and collaborative applications can help to keep everyone on the same page, whether it be project deadlines, tasks or vacation days. 

3. Nurture workplace relationships.

Yes, workplace relationships are still a thing when you work from home. While they can be hard to cultivate because of language barriers and time zones, a good workplace dynamic is an invaluable asset and can help ensure a project’s success. Taking the time to build camaraderie through friendly correspondence can go a long way. When possible, opt for an in person meeting, video or phone call, and consider using a chat app for water cooler talk.

As an employer, think about implementing a remote work policy to help establish standards and keep everyone accountable. A company mission can help communicate your vision and values, and as a result keep remote employees motivated.

At Number 8, we help companies connect with qualified remote employees to help with software development. We also focus on helping companies improve their internal IT processes. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page here!

What to Look For In a Nearshore Development Partnership

More and more throughout the United States, development work for web-based companies is moving out of the country. The reason that a company decides to look for offshore or nearshore developers is different from situation to situation. Some reasons for looking into nearshore outsourcing can include budget restrictions preventing the company from expanding in-house or office spacing being too limited to hire additional in-house developers. Regardless of the reason that a company decides to enter a nearshore development partnership, there are things to look for in the hired team.

Location

One of the main motivators behind web-based companies using nearshore outsourcing for development work is the fact that nearshore developers are usually in the same time zone as the company. If they aren’t in the same time zone, they are in a time zone with operating hours more similar to the company’s. This has a lot of benefits in regards to communication than working an outsourcing company located in India or another country on the opposite side of the world. Nearshore development partnerships are often established for this reason.

By operating in the same, or similar, business hours companies enjoy the benefit of being able to discuss problems in real time with their development counterparts. Being able to quickly address and resolve development issues results in faster turnaround times and happier clientele. When looking for a nearshore development partnership, consider the time zone potential teams are in and how that will affect your business.

Communication

When considering nearshore development companies to partner with, it is also important to consider if there will be a language barrier. While most nearshore development companies employ people who speak fluent English, some do not. Clear communication is a huge part of a successful partnership and a necessity for getting development work done quickly and correctly. Being able to communicate clearly and effectively will also affect how the business operates between the onshore employees and their counterparts. Without an open line of communication, it doesn’t really matter whether the nearshore development team is operating in the same hours as the onshore company or not. If the two teams cannot work together without a language barrier then the IT project will ultimately end up failing.

Quality

Companies searching for a nearshore development team to partner with should also assess the quality of the development team’s work. Does the team you’re considering partnering with have a portfolio of previous work they’ve done? Can they offer you statistics on how many projects they’ve successfully completed? It’s difficult to forge a successful partnership with so many miles between locations. Therefore, it is important that the team you choose for a nearshore development partnership is a strong one. Companies should trust their developers to complete projects on time and turn around workloads in a timely manner. There is nothing wrong with asking for statistics on project completions, turnaround times, and more. High quality work from a nearshore development team will be pertinent to your success as a company. Don’t be afraid to ask for proof of the quality of a company’s work.

Turnover

In a recent study, the 7th Annual Conference on Information Science, Technology, and Management revealed that the turnover rate of software developers in India falls between 30 and 40 percent. In comparison, the turnover rate of Americans in the IT industry sits at 13.2%. By choosing to forge a nearshore development partnership, your entering into an IT sector with a substantially lower turnover rate. This, in turn, opens up opportunities to work with the same development team over multiple projects. Familiarity with how a team member communicates, delivers work, and executes tasks only improves project turnaround time. It also improves the business relationship, in general. Being able to establish a long-term business connection is one of the biggest benefits of a nearshore development partnership.

Deciding to enter a nearshore development partnership has its benefits and its risks. Thankfully, we feel like the benefits highly outweigh the risks. No matter how perfect a situation may seem, you will want to look at some specific metrics. If you are thinking about hiring nearshore developers to outsource some of the work at your company, be sure to ask these 12 questions before you hire anyone. For more information on outsourcing benefits, visit our blog archive to read countless articles on the benefits of a nearshore development partnership.

At Number8, we pair onshore businesses with a dynamic nearshore development team that will effectively get complete development work. Our entire team of nearshore software developers are based in  San Jose, Costa Rica. They are fully trained in agile product development and will produce the solutions your company needs to succeed. Interested in learning more? You can learn more about what we do on our website or call us at (502) 890-7665 today!

 

How Business Practices in Costa Rica Differ from Those in the United States

business practices in costa ricaBusiness, like language, varies from country to country across the world. From common practices to appropriate communication techniques, there are a lot of nuances to take into consideration when working with someone from another area. In some countries, like Japan, silence is valued over constant conversation. In others, like Germany, punctuality is preferred over flexibility. While some differences are vast, others are minor. When it comes to how business practices in Costa Rica differ from those in the United States, the differences are vast.

Costa Rica could not be much more different than the United State. From the landscape to the climate, there aren’t many similarities to be found between the two. However, both countries have growing populations with even faster-growing interests in web-based work and software development. Because of this mutual interest, Costa Rica is quickly becoming a go-to for U.S.-based companies needing nearshore development. Due to this growing interest centered around international business, it is important to understand business practices in Costa Rica and proper business etiquette.

7 Important Business Practices to Remember When Working with Costa Ricans

1. Appointments Are Always Flexible

Costa Ricans are not known for being the strictest of people when it comes to punctuality. Due to their more relaxed approach to time management, business appointments do not always start right on time. In fact, some websites who cover business practices in Costa Rica recommend bringing a book to your next meeting in case you have to wait for an extended amount of time. Due to this approach, business meetings often last longer than scheduled.

2. Consistent Reminders of Meetings Are Necessary

This differentiation between Costa Ricans and Americans stems from the Costa Rican pura vida lifestyle and their flexibility with time. Due to their busy lifestyles, Costa Rican business partners need constant reminders of pre-scheduled meetings. It is recommended to send appointment reminders a week before the meeting then two days prior to the meeting, with a final reminder going out the day of.

3. Put An Emphasis on Small Talk

Most differences between how business is done in the United States and Costa Rica stem from their pura vida lifestyle. While businesspeople in the United States often get straight to the point, Costa Ricans like to take their time. It’s important to emphasize small talk during business meetings with Costa Ricans. Speaking on topics like the weather, general news, or the latest sports scores are completely acceptable and welcome.

4. Networking is Highly Important

When compared to the United States, the population of Costa Rica is small. With only 5 million people in the country, networking plays a huge role in business growth. It’s important to get out there and discuss current business ventures and possible future business endeavors with the community. The small, tight-knit community can open up partnerships and opportunities with fellow businesspeople that may have gone unnoticed without networking. Due to the closeness of the Costa Rican community, and the importance of networking, it is crucial that you keep your comments respectful and your intentions honest.

5. Business Attire is Still Preferred in Professional Settings

Costa Rica’s beautiful beaches and lush jungles may lead you to think that casual attire is acceptable throughout the country; however, the opposite is true in a business setting. Despite their laid back lifestyles, Costa Ricans still hold looking professional to high regard. Men are often found in dress pants paired with long sleeve shirts. Most opt for a jacket over a tie, unlike businessmen in the United States. Women’s wardrobe choices vary from business suits to more fanciful dresses, with plenty of accessories, depending on the event.

6. Titles Are Very Important To Costa Ricans

Titles are very important to Costa Ricans, especially those that hold professional or political titles. While professional titles are important to businesspeople in the United States, too, the titles of Costa Ricans differ greatly. Costa Rican men use both their father’s and mother’s names in correspondence, but only use their father’s names when introducing themselves. While businesspeople in the United States often have one surname and are fine with being called by their first name, in Costa Rica one must be invited to refer to the other by their first name. It is even seen as rude to call a Costa Rican by their first name without being invited to do so.

7. Negotiations Will Take Time

Business decisions are expected to take longer in Costa Rica than they are in the United States. This is because business decisions are made between all involved parties within the business which means there is a lot of bureaucracy to navigate. Additionally, because of the close community of networkers, business decisions and negotiations are often made over dinner, in a more relaxed environment, which can stretch out the process.

While Costa Rica is not on the other side of the world, business culture in Costa Rica is quite different when compared to the United States. With the more relaxed approach to time management and decision making, Costa Ricans do business at a slower pace. The close-knit community throughout the country means that there is a personal level to the business whereas there is often a strict line between business and personal life in the United States. Despite the differences, partnerships between businesses in the United States and Costa Rica continue to thrive in web-based work and software development.

At Number8, we connect businesses in the United States looking for development work with nearshore developers based in Costa Rica. We focus on assisting companies with improving their internal IT processes to ensure smoother business for everyone. If you are interested in learning more about what we do at Number8, give us a call at (502) 890-7665 today!

6 Tips to Help You Nail A Remote Job Interview

remote job interviewIn 2019, more and more companies are hiring remote workers in addition to an in-house team or making the shift to exclusively employing remote workers. With this shift in the hiring process comes a shift in the interviewing process as well. Regardless of how comfortable you are with face-to-face interviews, a remote job interview is a completely different experience.

While being at home can be a comfort, it can also cause you to let your guard down. This can translate to lack of motivation or lack of preparedness in a remote interview environment. There are other factors that should be considered when interviewing remotely that aren’t present at an in-house interview. Some factors include background noise, technical difficulties, and outside distractions. Because the differences between an in-house interview and remote job interview are so vast, we thought you may like some tips to help you nail your next remote job interview.

6 Tips to Help You Nail a Remote Job Interview

1. Prepare Your Interview Area

It is important to look professional during a remote job interview just as you would for an in-house interview. While your clothing would reflect your level of professionalism face-to-face, the area in which you conduct a remote interview reflects that. Be sure your interview area is clean, organized, and does not reflect poorly on you as a potential hire.

It is also important to ensure that you will not have any distractions during your interview. If you have children, try to set up a play date so they are out of the house. If you have neighbors close by, ensure that your home’s windows are closed to prevent a nearby lawn mower from causing a distraction.

2. Dress Appropriately

Despite the fact that you are interviewing from home and may only be visible from the waist up, it is important to dress appropriately for a remote job interview. Getting ready for a remote job interview in the same way you would for an in-house interview will help you get into a professional mindset. More often that not, a confidence boost also comes with getting ready. By dressing appropriately, you also prevent any embarrassment from occurring should you have to get up during your interview.

3. Research Your Potential Employer

An interview, despite the location, works two ways. It’s a chance for your potential employer to learn more about you and it’s also an opportunity for you to learn more about the company you may one day work for. Research the company’s beginnings, recent news surrounding the company, and the person who is going to be interviewing you. By having some knowledge of the company on hand, you will look well prepared and interested in your potential employer. This knowledge will also make conversation around the company flow more naturally.

4. Take Care to Prepare Your Computer

There is nothing worse than being late to a remote interview or having your computer crash mid-interview. Prior to your interview be sure that you’ve downloaded and done a trial run of the interviewing software. Set the window that you will be viewing your potential employers through at the top of your screen, centered under your webcam. This positioning helps to give the impression that you are making eye contact with your potential employer instead of looking down throughout the interview. Ensure there are no programs running in the background that could cause your computer to lag and that all your chat features are turned off, so no pop-ups appear during your interview.

5. Prepare Your Own Questions

As we stated in our third tip, a job interview is every bit a chance for you to learn more about your potential employer as it is for them to learn more about you. Come into your interview with a prepared list of questions. These questions may revolve around why the company is looking for remote work, what benefits they offer to their remote employees, and how they will work with you to ensure you’re trained correctly for the job while working out of office. You can also ask questions surrounding how many employees currently work remotely for your potential employer, what sort of tools they use to promote collaboration between in-house and remote team members, and if there are potential group meetings or team building experiences that you should expect to be a part of.

6. Explain Your Motivation for Wanting to Work Remotely

For a lot of people, working from home seems like an easy way to get work done without having to do much work; however, remote work is quite the opposite. Not being in a designated work environment can make it harder to stay focused and on-task. It is important to make it clear to your potential employer that you are a motivated individual who is prepared to successfully work remotely. Perhaps you want to work remotely because you need a more flexible schedule. Perhaps you’re the type of person who works better in an area away from office distractions.

Whatever the reason, it is important to explain your motivation from wanting to work remotely. Do not treat it as the elephant in the room. Instead, tackle it early on and own it fully. Confidence and honesty will help potential employer see that you’re serious and would be an asset to the company.

Remote interviews can be intimidating, like in-house interviews, which is why it is so important to prepare for them. By following our six tips above, you should be off to a strong start during your next remote job interview. In the end, confidence and preparedness are the two most important factors to nailing a job interview. With these six tips, we hope you’ll be more prepared and more confident about interviewing from a remote location.

At Number8, we know quite a bit about hiring remotely with our nearshore location in San Jose, Costa Rica. With over 18 years of experience in the field of software development, our experience spans across many sectors. We commit to recruiting and hiring IT professionals who show immense talent and developers with vast experience. Learn more about who we are and see what job opportunities we currently have available.