4 Artificial Intelligence Trends to Watch

We probably haven’t fully realized the extent to which AI has already been incorporated into our everyday lives. The Internet of Things (IOT), commonly thought of as smart devices, have now come to include household appliances, as well as handheld phones and speakers; all of which are voice activated and designed to follow through with commands. This much is clear: how we are currently interacting with technology is vastly reshaping the tech industry, and it has everything to do with artificial intelligence.  Both companies and governments are racing to develop the latest artificial intelligence platforms, with potential even in the medical and political arenas on the horizon. As automation continues to grow, so do cloud based solutions; providing the need for on demand storage. While people are quick to jump to the conclusion that AI is going to create a mass job exodus, it could very well fuel job creation as well. For example, there is a shortage of AI researches and engineers, and demand for those who can compile data efficiently. What follows are 4 AI trends to watch, and how they might affect the industry as we know it. 

4 Important AI Trends

  1. Logistics

    When it comes to coordinating facilities and supplies on a large scale, the robotic workforce is already taking over. Warehousing and distribution companies like Amazon are putting AI to work sorting and finding packages; a job that was once labor intense. 
  2. Automobiles

    The auto industry has grown leaps and bounds from OnStar vehicle and safety features. Artificial intelligence has allowed Tesla to bring the very first self driving cars to the street. Additionally, assisted driving features like automatic braking, parallel parking, and traffic alerts are now standard. The future holds more innovation, as Uber looks to implement driver-less cars. AI also continues to improve everything from automobile testing to software updates, problems and repairs.
  3. Data Analytics

    Many platforms are already running off of AI because it is simply better at analyzing data. AI algorithms are determined by machine learning from large amounts of data. Intelligent apps are able to make decisions based on patterns of behavior from said data. This is how music apps like Pandora and Spotify are able to recommend songs. Facebook for example already predetermines what users will or will not see, based off of their user data. As a result, AI platforms tend to be better at detecting security threats, fraudulent transactions or behavior. Additionally, when it comes to customer service, chat-bots are becoming popular with financial institutions in that they enable them to have virtual assistants 24/7. These chat bots are able to answer a customer's questions based off of prior frequently asked and answered questions. Even e-commerce is utilizing AI in terms of price fluctuations and targeted ads. For example, an item's price can change on it's own based on how many times it is being viewed, or sits in a cart. Specific buyer habits and personas are also being gathered via membership or reward cards.
  4. Content Creation

    Surprisingly, AI will affect both white and blue collar jobs as many marketing strategies now include some form of AI wether it be via custom videos, social media posts, or emails. In fact, articles are already being published from many reputable news outlets using not journalists, but artificial intelligence. AI is specifically useful when it comes to writing many variations of the same message, or financial summaries and earnings reports where numbers are merely being translated.
At Number8, we connect companies with IT talent and software developers that are fully trained in product development. By encouraging talent to come up with creative solutions, they remain motivated and positively contribute to a healthy company culture. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.

Trends in IT Outsourcing: 2017 and Beyond

April 12, 2017 / in IT Trends, / by Number8

outsourcing trendsLast year introduced a wide range of technological growth as well as changes in the way we use technology. Why would 2017 be any different? Below we’ve outlined just a few of the new IT outsourcing trends that have started to emerge this year.   

Heightened Security

Cyber security was a hot-button issue throughout 2016. It seemed as though each week there was a new security or data breach. This year, tech companies will be on high alert for anything potentially threatening to their security. This could also compel them to invest more. More time and money will go into technology such as RPA, or other advanced measures to increase security. This may also lead to an increase in companies whose sole focus is on helping tech companies secure their private information.

Artificial Intelligence

The growth of artificial intelligence (AI) and robotic process automation (RPA) has reached new heights in recent years. While AI and RPA are still being developed, tech companies are already beginning to take advantage. Automation will allow for outsourcing to be even more affordable. It will also help to standardize and streamline processes. However, the technology may be advancing faster than most companies, or customers can handle. It could become complicated to work AI and RPA into already established contracts. In an article published in January of 2017, CIO writer Stephanie Overby explained the issues that could arise from using AI and RPA. “A move to an AI- or RPA- centric solution could make it more difficult for the customer to switch providers down the line. The service levels put in place at the time of contract signing may no longer be appropriate in a more highly automated environment,” she wrote. “On the flip side, customers whose deals do not address these capabilities may fall behind if competitors begin to deploy them and their IT service providers do not adopt these newer approaches.”

Increased Cloud Usage

Cloud technology has become much more commonplace in the past few years. In 2017, tech experts predict that the Cloud will become even more integrated in business processes. This widespread usage will also require the Cloud to grow and adapt to the advancement of the surrounding technology.

Political Involvement

The election of Donald Trump in 2016, along with the recent “Brexit” decision have both caused some political upheaval. There have been some major changes to cross-national policies, including President Trump’s insistence on bringing jobs back into America. This may have a negative effect on outsourcing trends, but there haven’t been any definitive rulings yet on how the Trump administration views the usage of outsourced IT teams, however we can assume that it isn’t a positive outlook. Tech companies who outsource work will have to start planning and renegotiating contracts to stay ahead of any policy changes that could limit their connections with outsourced teams. Growth, change, and adaptability are all at the core of technology. Each year brings new challenges and failure in the tech world. But each of those challenges and failures have the potential to lead to something new. If you're interested in learning more about the technological advancements and outsourcing trends we are embracing here at Number8, give us a call at (502) 890-7665 or read more from our website.  

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