Unexpectedly Losing a Key Team Member- How to Keep Things Moving Along

It happens to the best of us. Things go wrong in business, sometime the best employees quit, and it can be hard for any team to move on.

Preparing for the loss of a leader is good practice to ensure that things get back up and running as smoothly as as possible, as soon as possible, should such a situation befall your company. Here’s how to handle the unexpected exit of a key employee, and minimize any disruption to the day to day operations.

1. Decide privately who is going to fill what role before breaking the news to the rest of the team.

Take the time to fully evaluate the company’s needs and explore all the options available. Whether you decide to promote internally or take the time to find an externally qualified candidate, having a clear direction and temporary solution in place will help prevent a drop in morale and overall productivity.

2. Tell everyone at the same time so they all receive the same information.

Clear communication is necessary in order to avoid inaccuracies and gossip from spreading around the office and instill a sense of leadership.

3. Remain positive and grateful for the lost team member’s contribution.

While everyone is essentially replaceable, you want your remaining team members to feel valued and supported professionally as well as personally. Exhibiting excitement for the lost employee’s success, even if it’s not with you, not only prevents future turnover, it leaves the door open for opportunities yet to come.

4. Conduct an exit interview.

Even though they are leaving, it’s important to find out why. This is a great moment for constructive criticism. Ask them how they would describe the culture as an employee, and what changes they would make if they could, etc. Gaining such insight allows for your team and company to improve and continue to keep employees that are integral assets.

Lastly, be prepared to offer support to your team as roles change, or take on more yourself to make up for the gap during this transition. Doing so will be key in succeeding with as well as finishing current projects.

At Number8, we help project managers connect with highly trained and efficient IT support to help reach company goals. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

5 Benefits of Stakeholder Interviews

There’s no denying it, for developers and project managers alike, stakeholders can have a somewhat looming presence throughout the duration of a project. It’s only natural considering they are often deeply invested in the project’s outcome and can even greatly influence the development of it. However, simply taking the time early on to interview those who have a stake in the outcome of the project can have numerous benefits. Here are 5 reasons why you should carve out some time in the planning stages of your next project and chat with your stakeholders.

1. Craft a Cohesive Vision

Often there are a lot of key players involved in any given project. What better opportunity than the early stages to come to a common consensus on execution? Chances are there may be more than one stakeholder, so sitting down with each one and shedding light on their own unique perspective can help your team anticipate how they will each influence the process and enable you to drive alignment right from the start. 

2. Set the Right Goals & Priorities

Consider this part of the research stage. Stakeholders can provide much needed context for what the success of a project will look like as they are part of the user audience. Therefore, inquiring about each stakeholder’s goals, agenda, and purpose will provide immeasurable insight in terms of delivering a satisfactory end product.

3. It Saves Time & Money

When you don’t have to rely on assumptions, you save your team from having to do time-consuming and costly rework. Having a conversation with stakeholders at the beginning, is proactive and will help to establish a realistic project plan and scope. 

4. Collaboration

Collaboration and communication is just good business. Having a rapport with your project’s stakeholders builds trust and credibility. The relationship with stakeholders should be viewed as more of a partnership in which each side feels validated and helps drive the project forward.

5. Proactive Problem Solving

Stakeholders are a valuable asset to any project not only through their monetary support, but their ability to voice concerns and identify challenges. Interviewing them from the start is a great way to see the constraints your team may be facing and bring things to the surface now rather than later. Structure the development process like a walk through, and allow them to aid in the decision making process. 

At Number8, our philosophy is to empower our clients to produce better software, faster. We are experts in augmenting scrum teams with senior consultants that can help increase team velocity immediately. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.

5 Email Habits to Stay More Organized at Work

Believe it or not, there is a right way and a wrong way to use your email. Managed poorly, your email can vastly reduce your productivity at work, causing mounds of undue stress and anxiety. If you constantly find yourself coming up for air after dealing with a flood of emails, here are a few habits to cultivate so you can efficiently reign in your inbox.

1. Time Management

It can be easy to lose track of time when working from your email. Instead of popping in and out of your inbox throughout the day, consider removing email notifications to help you focus on the task at hand. Rather, set aside blocks of time during your day to deal with emails.

2. Take Action

When you do set aside time to work on emails, don’t merely read them and then let them pile up. Take action on every message by utilizing the 4 “D’s” of email. Either Delete it, Deal with it, Defer it, or Delegate it.

Delete it: You don’t actually have to save everything…Not every email needs a response or pertains to you, so save yourself the time and your inbox the emails. Don’t be afraid to delete things within reason and try to only keep emails that are informative resources or ongoing projects.  

Defer it: Even if you can’t respond to a certain email right away, don’t be afraid to acknowledge that you received the email but will respond within another time frame. Flag it as either unread or with a special tag so it doesn’t slip through the cracks. Marking it appropriately will ensure you come back to it later. It may even prove useful to create a folder for these messages you’ve put off so that they don’t get pushed to the bottom of your que, and you can deal with them all in one place.

Delegate it: CC yourself on things you need further information on in order to take action. This way you remain in the loop and focused on your responsibilities.

3. Set up Folders

Two words: Inbox Folders. Create folders in your inbox either by subject, client, project or priority depending on what best suits your business. Your inbox should just be a holding place. Once you have “dealt” with an email, either delete it or keep it in one of these folders as an archive that you routinely manage. 

4. Filter, Filter, Filter

Unfortunately, most emails we receive don’t even have important or relative information. Often, it’s worth the time and initial investment to utilize email filters that block out spam or marketing emails. At worst, they’ll at least limit the amount you receive as going through and deleting them is a major time waster. 

5. Write Better Emails

Think about the kind of emails you want to receive and incorporate this into your own emails. Short and to the point, with a clear subject line is always best. If you find yourself rewriting what is essentially the same message over and over again, save and reuse boilerplate emails. Of course you can also always send fewer emails by calling, popping in, or texting for something urgent. 

Developing these 5 habits should help you feel a sense of control over your inbox and allow you to stay on top of your to do list!

At Number8, we help project managers connect with highly trained and efficient IT support to help reach company goals. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

Why Mistakes are an Important Part of the Creative Process Even in Tech

Those in the Information Technology field know that software development doesn’t occur in a vacuum. It’s collaborative and often times risks need to be taken in order to achieve any level of innovation. With risks come mistakes and projects that don’t always pan out as planned.

However, IT teams that follow the agile methodology tend to be familiar with the ideology that mistakes are an important part of the creative process. The agile way of developing tech is adaptive in that it is designed around embracing feedback and learning opportunities.

As Albert Einstein once said, “A person who never made a mistake never tried anything new.”

Here’s why you shouldn’t let the fear of making a mistake keep you or your team in your comfort zone:

Mistakes let us know what doesn’t work and paves the path for what could.  

When it comes to developing something new or going into uncharted territory, mistakes are bound to happen. But with experimentation comes discovering a new way of doing something and that is almost always value added. By pivoting and testing new ideas, one is better able to evaluate and refine a product or idea and then learn from it. 

It’s not the mistake that defines an employee, but how they rebound from it.

If mistakes are inevitable, a team should know how to handle them. Take the stigma out of it, and you’ll find that enabling a team to make mistakes means also giving them the opportunity to problem solve effectively. Employees who take accountability for their mistakes and are able to learn from them are a valuable asset to any company. Instead of creating a culture of fear where one tends to get defensive if a mistake is made, establish one where everyone feels empowered enough to innovate and safeguard for the future.

At Number8, we help project managers connect with highly trained and efficient IT support to help reach company goals. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

Meetings At Work – 4 Reasons Why They Are Useful

When it comes to meetings at work, they can either be really informative or drag on past the point of productivity. For those in the IT world who have embraced the Agile methodology, meetings are a daily occurrence called “scrums.” Development teams lead these gatherings to regroup and give status reports concerning their specific projects. Additionally, even when working with remote workers, it can prove beneficial to touch base with them face to face via a video conference, as things can be misconstrued in other formats like email and chat. 

No matter what industry you’re in though, meetings are an essential part of business. In fact, if done right, they can propel a company toward success. 

Just in case you’re not sold, here are 4 reasons why meetings are useful in the workplace: 

The Power of Brainstorming 

Sometimes it takes meeting with your team to get a new perspective on a project or problem. Collaborating collectively allows for new ideas to be shared in a safe and confidential space. Innovation is best nurtured when everyone feels they are heard and have been given the opportunity to contribute.  

Providing Information 

Meetings are perhaps most often used for providing information and dispersing tasks. If structured properly, they don’t have to be the drudge most employees have come to know and fear. These kinds of meetings work best if there is a clear agenda and a leader who is not afraid to interrupt and push forward. To some extent, everyone should be given the opportunity to speak. This is a great time to discuss priorities, air grievances, and gather help from those less bogged down with assignments. Providing information in a meeting is constructive in that everyone is on the same page at the same time.

Strategic Planning 

Usually a company participates in annual strategic planning to set the course and pace for the upcoming year. Planning strategically can be helpful in setting goals and motivating your team to seek action based results. Doing so can also ensure everyone is kept accountable throughout the year. Additionally, meeting within this context gives leadership the opportunity to recognize potential in members who may be interested in taking on more responsibility or growing their role within the business. 

Re-centering

Without meeting from time to time, a company’s policies have a way of falling through the cracks. Convening from time to time just to give everyone feedback and have a general review of the proper procedures can be immensely helpful in keeping a growing business on track. Not to mention it helps to rustle everyone up and out of their respective nooks and show some appreciation for a job well done. 

At Number8, our philosophy is to empower our clients to produce better software, faster. We are experts in augmenting scrum teams with senior consultants that can help increase team velocity immediately. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.