5 Stakeholder Questions To Ask Before Starting the Software Development Process

Software development is an intricate process that requires skill, planning and team effort. There are several stakeholders involved in the project, from company executives to various departments within the company.

It isn’t possible to satisfy all of them completely, but you can take their concerns into account before working on the project by asking the right questions. Doing so can help you understand their priorities and plan the development process accordingly. Here’s a list of 5 questions to ask before starting a software development process:

  1. What is the Product?

Projects tend to get out of hand if you don’t have a clear vision in mind. Software developers need to understand what the end product should look like before they even start planning for it. For example, does the company want an app that will help users find the best online deals? Does it want a software program for its HR department?

Stakeholders can provide a list of features or ideas for the end product to make things easier for a development team. If there’s any dispute about the final product, this will be the best time to resolve it. Make sure everyone is on the same page before proceeding.

  1. What is Not a Part of the Product?

Developers can sometimes go overboard and add features or elements that aren’t necessary. That happens if they don’t know what should be excluded from the final product. For example, if a website is only delivering to the US, there’s no need to include a feature to convert prices to other currencies. In many cases, stakeholders assume their development team is going to deliver something, but the latter is unaware of it. It is essential to establish what you will and won’t deliver.

  1. What is a Successful Product?

Software programs are tools designed to achieve a specific goal or purpose. A company creates a website if they want to establish a presence online. They design an app if they want to build a robust and long-term customer base. They develop a software application to make daily processes easier. If the product fulfills these goals, it is considered successful.

The end goal isn’t to deliver a good product; it is to provide a product that succeeds in the market. There’s a clear difference between these two goals. For example, a website can be beautiful and functional but still not provide all the services the target audience needs. Stakeholders should define what a successful product means to them at the start of the project.

  1. Do We Have a Single Point of Communication?

This is one of the most challenging aspects of project management. The project starts with one team and one client, but eventually, a large number of people start becoming part of the process. The IT guy must approve one aspect of the design, the other should please the marketing expert, and so on.

If these people start offering suggestions or requesting changes, the project can quickly get out of control. It is crucial to establish a single point of communication between stakeholders, clients, and development teams. You can maintain a smooth flow of information while keeping track of numerous requests.

  1. What are the Potential Roadblocks or Problems?

No one likes to discuss problems before they work on a project, but you need to address it. Gather all stakeholders together and ask them about possible hurdles. Can the project run out of money? What happens if some temporary contractors don’t live up to expectations? What if the client changes their mind in the middle of the project? If you know about possible hurdles, you can develop systems to counteract them.

These questions will help a team start their project on a firm foundation. Don’t hesitate to ask questions to stakeholders; the answers will help improve the quality of your end product.

At Number8, our philosophy is to empower our clients to produce better software, faster. We are experts in augmenting scrum teams with senior consultants that can help increase team velocity immediately. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.

 

“Automated QA: Save time, use a web calendar handler!”

Number8’s very own Derick Arzu was recently published on Medium. Read the article on automated QA processes below.

Text boxes, check boxes, radio buttons, and other elements of forms are fairly simple to deal with when it comes to developing UI functional tests for a web application. But what happens when you want to write a test that verifies that the UI for a web calendar is working?

You are probably thinking that it can be easily achieved with a couple of clicks and validations, which is not only true but also the approach that led to the idea of a handler.

Before you discover how to make your automated QA team very happy, here are some reasons why writing a simple function or just a segment of code that deals with ONE specific calendar is not as scalable. Imagine you are a QA Developer at a company who is developing the websites for airlines A and B and your team is requested to create the automated test suites. Sounds quite easy, you will use the same code in both projects, nothing will need to be changed; until someone shows you the designs of the two web calendars each airline uses in their website.

Beginning with the obvious differences, airline A uses two windows while airline B uses only one; that surely represents a significant change in the code of that first approach. Another difference you might not have noticed is that airline B has a dropdown to change the year of the calendar, so that would mean a slight change in the method used to get the text of the displayed year. Those are two visual differences that will affect the way your bot interacts with the calendar and the DOM will surely surprise you with more.

Now that you are interested, the coding begins!

This handler was implemented in Node.js and uses WebdriverIO as the test framework that interacts with the browser.

You will find out that the framework has two functions ($ and $$) to fetch web elements. However, a hierarchy of classes will be created to manipulate elements, later on you will learn this is so that the handler can easily be able to cover many web calendar designs.

The main class is Element. Here is where, the method to obtain the fetch function is implemented, it has two parameters:

    1. selectorObject (required) which refers to an object with two properties; the first named selector , is a string that specifies the selector that will be used to fetch the element. The second is index, which is an integer that must be assigned to the object if the fetch result wants to be treated as a single element and not as an array of elements.
    2. additionalProperties (optional) is an object with any property that wants to be added to the fetch result. The subclasses of the hierarchy use this to manage how some data is obtained from the web elements, you will learn this later on.

Read More…

Q & A Best Practices

On top of delivering a project on time and within budget, developers must test for quality assurance upon completion to ensure stakeholders’ expectations have been met.

However, testing for quality after a product is built, usually results in far too little, too late. The agile model of software development encourages practicing quality assurance throughout every phase of the project. The agile way also prioritizes quality by making it the responsibility of every team member, not just the QA testers. As a result, the QA team coordinates efforts with the development team at each iteration, providing continuous testing.

Implementing a feedback loop is a fundamental step in the quality assurance process. In order to guarantee that the product meets all of the requirements (feature functionality, design, reliability, usability and efficiency), it can be helpful to enlist the perspectives of those with varying backgrounds. This can include those proficient in testing, business and or development.

Quality assurance testing can be both manual and automated. While both approaches are proficient at mitigating bugs, automated software testing is often more beneficial in that it is quicker and more effective at checking for code correctness. It’s important to remember that the goal of Q & A testing is to find faults within the software so that an error-free application can be delivered to the client.

The following are integral software testing methods when best practicing quality assurance:

Test Driven Development (TDD)

TDD works by building a project’s code around the QA tests. The programming team first designs and builds tests for functional code, and then creates code that will pass them. This development method helps everyone gain an understanding of the code’s purpose before development; guaranteeing the initial functionality of the code and effectively building in quality.

Behavior Driven Development (BDD)

Similar to TDD, in that the test is written before the code, BDD tests the behavior of an application under specific conditions. This is done with the end user in mind. As development progresses, BDD often proves to be more reliable than TDD. BDD is also written in English instead of code, allowing for a more streamlined feedback loop.

Acceptance Tests

Acceptance tests are simple pass or fail tests that check whether or not a feature behaves as it should. These are often automated to meet customer and business requirements.

Regression Tests

Once one feature is functional, regression tests ensure it’s stability throughout the software’s other modifications. As more features are built, these automated tests check that the others aren’t being negatively affected as a result.

Exploratory Tests

Exploratory tests are usually manual, in that a human operates the software looking for unknown unknowns. These tests are meant to identify new situations that the development or QA teams haven’t thought of.

Once a product thoroughly meet’s it’s intended purpose and performs well under pressure, the QA testing is complete.

At Number8, we believe in developing software that is user-friendly, reliable and completely functional. As a result, we are always recruiting talented QA professionals for quality assurance jobs on our team. To learn more about how we can help you complete and successfully launch your software project, contact us at 502-890-7665. 

Working Remotely? Try These 3 Things To Cultivate Work Community

Working remotely can present many challenges, everything from resisting the urge to fire up a movie and veg out, to feeling that creeping sense of isolation that comes from sitting alone behind the screen. As a company who promotes remote work opportunities, we’ve identified several ways to cultivate a thriving work community. Below are three tips that should keep your presence so embedded in the office, your coworkers will swear they hear your keyboard clicking away beside them even when you aren’t there.

3 Tips to Cultivate Work Community While Working Remotely

Tip #1: Be open to feedback.

One of the most important parts of forming any close-knit relationship is trust. The person on the other side of that monitor is most likely depending on you to complete a task. To your coworker, they’re placing a lot of trust in someone they can’t see. Put their mind at ease by telling them upfront that you’re open to feedback and willing to work through things. Making this clear initially will help them understand you share the same goal and will make them feel more comfortable as you continue to work together. Build trust by responding to feedback graciously. Every smooth interaction makes way for future smooth interactions.

Tip #2: Be humble.

If there’s one thing we all have in common, it’s our tendency to overthink things. When you work remotely, it’s easy to convince yourself that it only happens to you. Fear that you’re alone with your thoughts, and pride in your ability to handle things on your own can be a deadly combination that results in isolation! Instead, be humble and reach out to your coworkers with any questions or concerns you have. This goes a long way to cultivate trust. Your coworkers will feel more connected with you when you’re open with them, and in turn, they will be more likely to reach out to you when they have questions of their own. Once you realize you have friends ‘on the inside’ you’ll find it easier to tune out that inner voice that tells you you’re on your own. Remember that you’re in it together.

Tip #3: Get social.

In this age of social media, it’s easier than ever to connect. Find a few coworkers you feel comfortable with and send them a friend request immediately. Becoming connected on social media offers you and your coworkers the chance to put a face to the name that pops up in the inbox every day. Getting to know each other better in this casual manner strengthens your bond and your understanding of one another as you continue to work together professionally.

BONUS TIP: Live that meme and emoji life. A true favorite! There is great power in a well-placed meme or emoji when communicating with a coworker. Not only do they lighten the mood, but they also offer visual cues to help people understand your tone and intention, which is a wonderful thing in the absence of body language, facial expressions, and tone of voice.

At Number8, we provide high quality technical talent to businesses of all sizes and sectors. We specialize in application development, custom software, website development, mobile solutions, database design, client/server, web application development and Q/A testing. Learn more about what we do and how to get started with Number8 by calling 502-890-7665 today!

When Small Businesses Should Turn to Outsourcing

Outsourcing is a buzzword right now. Companies, large and small, are seeing the benefits of outsourcing and taking advantage. However, more often than not, the larger companies are the ones who truly take advantage of outsourcing. This is mainly because they have the funds and the work to do so efficiently. That doesn’t mean small businesses can’t benefit from outsourcing. They just have to approach outsourcing for small business wisely. And be sure to only use it when it is sure to benefit the company. So, where does a small business owner start when considering outsourcing? With just that – a consideration.

Pairing the consideration that business could benefit from moving work outside the office with an assessment of the business practice is a good place to start. This way of thinking will ensure that small business owners are making the right decision at the right time. Only once a lot of thought has gone into how outsourcing can help your business will it be time to look into outsourcing options. Follow along to learn what should be considered when looking into outsourcing for small business and where to start.

Four Signs Outsourcing for Small Business Could Help Your Company

1. The Same Problems Keep Coming Up

Every business, big or small, experiences a problem that continues to come up. Maybe it’s a part of a quality assurance checklist that is constantly overlooked. Or, perhaps, the team is unable to effectively deliver one of its promises time and time again. If there’s a particular aspect that the company continues to struggle with, it may be time to outsource that aspect.

There are a couple of questions business owners can ask themselves to determine if outsourcing is the best option. First of all, is there someone within the company who can take the work on? Can they do so without compromising their own set of day to day tasks? Secondly, can the company afford to pay this worker less than what it would cost to hire an outside agency? It’s time to outsource that work and keep the company moving forward if “yes” is not the answer to both questions.

2. Requested Work is Out of Your Wheelhouse

Another time to consider outsourcing is when work requests are coming in that your team cannot handle. Perhaps they don’t have the bandwidth to get it done effectively. Or perhaps the experience just isn’t there. Regardless of the reason, if there is work that needs to be done and your employees don’t have the ability to do it, it may be time to outsource that work. Another opportunity to outsource when work is not in your wheelhouse is when it concerns a chief officer within your company. There are plenty of agencies that supply CMOs, CFOs, or CISOs to companies struggling with filling those positions or functioning without them. That’s one of the beauties of outsourcing — no matter what it is you need, someone out there has it.

3. A Lot of Your Time is Spent on the Same Tasks

Do you find your day-to-day within the office is spent on the same tasks that could be chalked up to housekeeping? Perhaps you’ve observed that some of your most competent workers are spending too much of their time on tasks below their skill level. Regardless of the reason, if you can automate mundane tasks then do so by all means. Find programs to help with social media posting, billing, and additional clerical work, data entry, and the like. For all other tasks that you’d like to delegate to someone that is not a crucial member of your team, outsource. Some tasks can be outsourced to interns, so look at local colleges for interns interested in a career in IT. Other tasks can be outsourced to third-parties, both nearshore and offshore, depending on what kind of turnaround time you’re needing.

4. Your Creativity is Not Meeting What’s In Demand

Most companies that deal with website design, inbound marketing, or social media management have a grasp on creative tasks. Whether it’s an entire design team that remains in-house or a single person who is an expert in all things creative, if your company is cranking out design work, there is a designer on staff. While a single creative member or a team of designers can get a massive amount of work done, what will you do if a client requests video work? It’s not feasible to hire an entire video department for a one-off project, but you can adjust your pricing to cover outsourcing a video project.

Outsourcing may add a few lines to your company’s month-to-month balance sheet, but the benefits of it often far outweigh the cost. When applied correctly, to the appropriate aspects of a small business, outsourcing can be extremely beneficial. At Number8, we offer nearshore outsourcing services to a variety of business across the United States who need help with developmental work. If you’re looking for a team of experienced developers to help your small business churn out software development, contact us by calling 502-890-7665 today!

How To Overcome 7 Common Software Development Obstacles

Launching a newly developed software is as challenging as it is rewarding. Developing software from the ground up is no easy feat. It takes a lot of planning, time management, and knowledge of the ins and outs of information technology. When the launch of a software development project goes off without a hitch, it’s an IT miracle. It’s known that with software development, as with most IT projects, there can be some obstacles to overcome. More often than not, things go wrong within the coding or through a development process that must be fixed. Sometimes developers even have to go back to square one and start the entire project over. However, that is not always the case. Developers prepared to overcome obstacles are often successful in doing so. The key is knowing how to overcome common software development obstacles. This way you can ensure that the launch of your software goes smoothly.

You may be asking yourself if every software development project is different, what are common software development obstacles? And that’s what we’re here to help you with today. Follow along to learn how to overcome 7 common software development obstacles before starting your next project.

7 Common Software Development Obstacles You Can Overcome

1. Poor Time Management Sets Unrealistic Expectations

Mismanaged timelines and missed launch dates are common obstacles that people overcome during a software development project. Whether it’s due to unforeseen roadblocks or issues that were expected to come up, there’s not much worse for a project than an extended delay. One of the best ways to avoid missed deadlines is to brainstorm with your team before starting the project. What could go wrong? Which pieces are expected to break? Where do you foresee there being delays? Being prepared for the inevitable bumps in the road is the best way to get over them smoothly and without too much delay. When a problem does come up that threatens the timely delivery of a project, stay calm, get the team together, and work as a group to find the best way forward.

2. Issues with Integration

Compatibility can be an issue with any project. When developing new software from the ground up, how do you ensure it pairs with all the tools the client already uses? One of the best ways to go about integration is through the use of application programming interfaces (APIs). Another option is to partner with the other tech brands that the client is prone to use. Find ways to work together with already utilized tools and teams of developers experienced with said tools.

3. Breakdowns in Communication

No software development program was launched alone. Depending on the size of the software development project, the team working on it can be as small as 5 people or as large as 20. When a communication breakdown occurs, it can have disastrous effects that could put the entire project in jeopardy. One of the best ways to avoid a communication breakdown is by hiring an effective project manager. Someone who can divide tasks among the team then ensure each of them is done and any changes which may affect the entire development outcome are communicated effectively is imperative to a successful project.

4. Overloading the Software with Features

While some features are necessary, others can be downright frivolous and simply load a software down. There is such a thing as too much and, when it comes to software, the line between just enough and too much is very thin. One of the best ways to circumvent overloading your software is to focus on features that truly embellish the core goal of the program. Less is always more in software and features that help the software rise above other programs are useful, but the goal of the software is to solve a problem, not create more, so keep features slim.

5. Not Understanding Exactly What the Software is For

One of the best ways to succeed in software development is to have a clear vision of what success looks like. Being able to completely understand how your software should work if it is working well will make it much easier to get to that finished point. Determine the “why” of the software before beginning the development process. Once you start, do not waiver from that why without good reason.

6. Not Realizing the Importance of Quality Assurance

Customer satisfaction is dependent on extensive quality assurance. Sending a software development project out into the world without assuring it is working as well as it possibly can is IT suicide. In order to achieve a high-performance product, the quality of the coding needs to be reviewed and tested continuously throughout development. Consider hiring a tester from a third-party source or create your own quality assurance checklist, in-house, and employ it repetitively.

7. Not Having a Target Audience Defined

While you, and your team, may think that your new software project is the best thing since sliced bread, not everyone will. Defining a target audience can help to avoid wasting time and money once the project is launched. Outline the demographics of the ideal user of your software. Then build a marketing plan that will appeal to that demographic. There are third-party companies available to complete market research, including focus groups, which can help identify the perfect consumer and what rings true with them in regards to marketing.

There are a lot of dos and don’ts to consider when developing new software. These are some of the software development obstacles our team has learned to avoid.

The more dos you can accomplish and don’ts you can avoid, the more likely your project will launch smoothly. All in all, the more planning you can put into your project prior to starting, the better. The tips above will help you to avoid a variety of issues, but there are always unforeseen circumstances.

If you are in the middle of a software development project and have hit a roadblock, Number8 can help. Our dedicated team of software developers located in Louisville, Kentucky and at our nearshore office in Costa Rica has worked together to launch countless software projects successfully. Contact us today by calling 502-890-7665 to learn more about what we can do to help you wrap up your project.

How to Develop a Successful Remote Work Policy

A lot of CEOs, higher-ups, and business executives in charge of policy change hesitate to incorporate remote workers into their company dynamic. There are a few reasons for this hesitation. For one, a lot of people traditionally think that remote work weakens the office dynamic. Another reason executives hesitate to have remote work options is because they aren’t able to monitor the employees who work from home. However, remote workers are quite beneficial to employers if they can develop a successful remote work policy.

Remote workers allow for companies to reduce costs by downsizing their office space. Productivity also increases when remote workers are involved. There is less time spent commuting and fewer opportunities for distraction when employees work from home. The talent pool also opens up when employers consider opening up certain positions to remote workers. However, incorporating remote workers into a company’s dynamic can only be successful when a remote work policy is developed and enforced. So, how does a CEO or a group of executive develop a successful remote work policy? There are many ways to do it and we’ll outline some of those further in this blog.

4 Ways Employers Can Develop a Successful Remote Work Policy

1. Executives Should Set Clear Expectations for Remote Workers

Setting clear expectations for remote workers from the beginning will make incorporating remote workers into office life much easier. Remote workers should be clear on when they are expected to check-in for work and when they are able to check-out for the day. Any remote employee should also be fully aware of their role and their day-to-day responsibilities. Employers should outline clear guidelines on what is expected of remote workers. This will make it easier for them to do their job efficiently and effectively. Executives who create ways for their remote workers to easily show what work they’ve completed open up a line of communication that allows for workers to document their tasks and show their worth. When executives set clear expectations for their remote workers there is a higher likelihood that remote workers will succeed and bring the company success.

2. Executives Should Prioritize Getting Face-to-Face with Remote Employees

Despite remote workers being out of the office, an executive should not allow them to feel out of the loop. Executives can host video chats that aren’t work-related with their remote employees. They can also have face-to-face meetings. However they do it, executives should prioritize face-to-face time with their remote employees. Facetime with remote employees will make them feel just as included as in-house employees and, with that mentality, they are more likely to deliver their best work.

3. Employers Can Make Everyone “Remote” for Meetings

There aren’t many things that make remote workers feel so far away as video conferencing into a meeting where everyone else is together in the same room. One way for employers to make remote workers feel more comfortable with their long-distance positions is to ask all workers, in-house and remote, to video conference into meetings. The loose rule “if anyone is remote, everyone is remote” can go a long way in and out of the office. When remote workers don’t feel quite as alienated in their day-to-day responsibilities, it shows in their work and their attitudes.

4. Employers and Employees Should Remain Flexible

One of the most important things that employers and employees, alike, can do when remote workers are being integrated into the workforce is to remain flexible. Remote workers are each their own person with their own workflow, approach, and time management skills. Therefore, it’s unlikely that remote workers will succeed if an executive implements a rigid set of requirements. If employers, and fellow in-house employees, are flexible with remote workers schedules, turn around times, and the like (without the work suffering) then introducing remote workers into the office dynamic is much more likely to succeed. One of the best tools that in-house employees can use is cloud-based programs to share information. From notes to assets, if remote workers have the same access as in-house employees, they are likely to succeed.

Develop a Successful Work Policy Today

Remote workers are hugely beneficial to companies large and small alike. They bring diversity, flexibility, and an increase in productivity without a decrease in office space to companies. Though executives may hesitate to hire remote workers if the executives themselves set standards the workers often succeed.

At Number8, we have an office in Louisville, Kentucky and a nearshore office in Costa Rica. Our team of remote workers located in Costa Rica is a huge part of our operation. Additionally, they deliver top-of-the-line work in software development. To learn more about what we do at Number8 or how we can help you, contact us by calling 502-890-7665!

The Best Cybersecurity Practices for Remote Employees

While some companies are becoming more and more open to the idea of remote employees, a lot of corporate companies still have reservations. When a company opens up to the idea of remote employees, a few things happen. People who are efficient in-house workers become interested in moving their work to a home office. And corporate starts to worry about data breaches on their remote employees’ computers. A study done by the popular company Shred-It showed that over 85% of C-Level executives thought that the risk of getting company data breached was more prevalent when employees were stationed at home. And these executives aren’t worried without cause. Data breaches affected an entire third of remote workers in the United Kingdom over the last year which has put companies at risk left and right. 

However, data breaches should not deter all companies from allowing workers to work remotely. The benefits of remote employees far outweigh the downfalls. When a company chooses to allow employees to work from home they not only open up brick and mortar space but also widen their search area when looking for qualified employees to hire. And there are ways to practice safe cybersecurity and prevent data breaches from affecting remote employees. This is what we’re talking about on our blog today, so follow along to learn more about the best safe cybersecurity practices for remote employees.

5 Essential Cybersecurity Practices Remote Employees Should Follow

When it comes down to it, once an employee is working remotely there isn’t much the company can do to protect their devices and data from being hacked. However, there are plenty of safe cybersecurity practices that employees can apply to their work routine to keep themselves, their equipment, and the company’s data secure.

1. Keep Track and Control Of All Devices

One of the main reasons that data breaches occur is because an employee loses their device that holds their work-related information. Across airports in the United States, a laptop is stolen every minute and the majority of those stolen objects are never reunited with their owners. As a remote employee, it is crucial to understand that hackers, and other cybercriminals, are keeping an eye out for the opportune moment to knick a laptop or tablet in hopes it has sensitive information on it. Therefore it is critical to keep track and have control over all your devices when in public. There are multiple ways to do this including:

  • Use the highest level of security to lock and unlock your devices. Touch IDs, 6-digit passcodes, and double factor authentication should be activated.
  • Enable the “Find My Device” feature, so if your computer, laptop, or phone is lost then it may be easier to find if it is lost or stolen.
  • Keep your phone, tablet, or computer with you at all times with no exceptions.

2. Be Careful Using Public WiFi

It can be tempting to take advantage of free WiFi in cafes, restaurants, book stores, and the like; however, it is not always a safe option. Public computers and WiFi connections are easily hackable and, if cracked, hackers can gain access to all files and stored credentials you accessed while on the computer. It is better to avoid public computers and password-free WiFi connections altogether, but if you absolutely must use it then be sure to remember the following:

  • Obscure the view of your screen as best as possible. In an ideal situation, you are able to have your back facing a wall and limited space to your sides.
  • Do not go to any websites that store sensitive information in regards to your job. This includes usernames, passwords, client information, etc.
  • Manually clear all documents you downloaded while using a public computer. This is so others cannot see what files you downloaded and access them, as well.
  • Make sure that the computer is not storing any of your login credentials permanently and restart the device after you are done using it to remove temporary files.

3. Setup and Use Encrypted Email

If you’re in a position that requires you to send sensitive information through email then email encryption is a must. 90% of email is sent as plain text which is not secure in any way and susceptible to spies and hackers. However, with email encryption, any information sent over email is scrambled. This way it is only able to be read when the recipient receives the email and decrypts it.

If you’re working from home and it’s been approved by your employer, they should be able to install email encryption software onto your remote work technology. It will ensure that your computer, tablet, and phone are more secure and their information is safe.

4. Do Not Use USBs That Have Not Been Proven Safe

It’s not uncommon for remote employees to use USB drives. Whether they are needing something from the office or need to send something to the office, USB drives help. However, USB drives from unknown sources can contain malicious software. It’s important to remember to never insert an unverified USB into your remote work computer. This even includes USB drives that you may pick up at work-related events. Risking a security breach is not worth waiting to verify the USB or get the files another way (Dropbox, Google Drive, etc.)

If you want to go further into safe cybersecurity practices, it’s also important to not let other users plug their USB drives into your computer. There is no way to know what is on their USB drives. They may or may not be aware of a malicious file. Even if you know the person, do not allow it.

5. If Any Issues Arise, Get Your Company’s IT Team Involved

If you fear that the device you use for work has been compromised, notify your company’s IT team immediately. It is so important to be aware of what a breach looks like:

  • Increasing amounts of pop-up ads and spam while you’re browsing or using programs.
  • Slowing down of the computer despite it not running a lot of programs.
  • More and more error messages when trying to perform simple tasks.
  • A change to your homepage, search engine, or browsing settings.

While the company’s IT team may not be able to save your computer, they need to know that data has been breached. This way they can take the necessary steps to further protect the company’s data and servers. It is best practice to tell your IT team everything you can about the breach. Try to remember when exactly it could have occurred, how, and why.

There are a lot of benefits to companies having remote workers. However, concerns of a cybersecurity breach can deter executives from taking the leap. By being aware of ways to prevent cybersecurity breaches through common practices, workers can further prove remote work is safe.

At Number8, we have offices in Louisville, Kentucky and Costa Rica where we employee remote workers. With the proper training, awareness, and precautions, we are able to employ remote workers without any trouble. To learn more about what we do at Number8, visit our About page. If you’re interested in learning more about Number8 and how we can help your business, contact us today.