“Automated QA: Save time, use a web calendar handler!”

Number8’s very own Derick Arzu was recently published on Medium. Read the article on automated QA processes below.

Text boxes, check boxes, radio buttons, and other elements of forms are fairly simple to deal with when it comes to developing UI functional tests for a web application. But what happens when you want to write a test that verifies that the UI for a web calendar is working?

You are probably thinking that it can be easily achieved with a couple of clicks and validations, which is not only true but also the approach that led to the idea of a handler.

Before you discover how to make your automated QA team very happy, here are some reasons why writing a simple function or just a segment of code that deals with ONE specific calendar is not as scalable. Imagine you are a QA Developer at a company who is developing the websites for airlines A and B and your team is requested to create the automated test suites. Sounds quite easy, you will use the same code in both projects, nothing will need to be changed; until someone shows you the designs of the two web calendars each airline uses in their website.

Beginning with the obvious differences, airline A uses two windows while airline B uses only one; that surely represents a significant change in the code of that first approach. Another difference you might not have noticed is that airline B has a dropdown to change the year of the calendar, so that would mean a slight change in the method used to get the text of the displayed year. Those are two visual differences that will affect the way your bot interacts with the calendar and the DOM will surely surprise you with more.

Now that you are interested, the coding begins!

This handler was implemented in Node.js and uses WebdriverIO as the test framework that interacts with the browser.

You will find out that the framework has two functions ($ and $$) to fetch web elements. However, a hierarchy of classes will be created to manipulate elements, later on you will learn this is so that the handler can easily be able to cover many web calendar designs.

The main class is Element. Here is where, the method to obtain the fetch function is implemented, it has two parameters:

    1. selectorObject (required) which refers to an object with two properties; the first named selector , is a string that specifies the selector that will be used to fetch the element. The second is index, which is an integer that must be assigned to the object if the fetch result wants to be treated as a single element and not as an array of elements.
    2. additionalProperties (optional) is an object with any property that wants to be added to the fetch result. The subclasses of the hierarchy use this to manage how some data is obtained from the web elements, you will learn this later on.

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Q & A Best Practices

On top of delivering a project on time and within budget, developers must test for quality assurance upon completion to ensure stakeholders’ expectations have been met.

However, testing for quality after a product is built, usually results in far too little, too late. The agile model of software development encourages practicing quality assurance throughout every phase of the project. The agile way also prioritizes quality by making it the responsibility of every team member, not just the QA testers. As a result, the QA team coordinates efforts with the development team at each iteration, providing continuous testing.

Implementing a feedback loop is a fundamental step in the quality assurance process. In order to guarantee that the product meets all of the requirements (feature functionality, design, reliability, usability and efficiency), it can be helpful to enlist the perspectives of those with varying backgrounds. This can include those proficient in testing, business and or development.

Quality assurance testing can be both manual and automated. While both approaches are proficient at mitigating bugs, automated software testing is often more beneficial in that it is quicker and more effective at checking for code correctness. It’s important to remember that the goal of Q & A testing is to find faults within the software so that an error-free application can be delivered to the client.

The following are integral software testing methods when best practicing quality assurance:

Test Driven Development (TDD)

TDD works by building a project’s code around the QA tests. The programming team first designs and builds tests for functional code, and then creates code that will pass them. This development method helps everyone gain an understanding of the code’s purpose before development; guaranteeing the initial functionality of the code and effectively building in quality.

Behavior Driven Development (BDD)

Similar to TDD, in that the test is written before the code, BDD tests the behavior of an application under specific conditions. This is done with the end user in mind. As development progresses, BDD often proves to be more reliable than TDD. BDD is also written in English instead of code, allowing for a more streamlined feedback loop.

Acceptance Tests

Acceptance tests are simple pass or fail tests that check whether or not a feature behaves as it should. These are often automated to meet customer and business requirements.

Regression Tests

Once one feature is functional, regression tests ensure it’s stability throughout the software’s other modifications. As more features are built, these automated tests check that the others aren’t being negatively affected as a result.

Exploratory Tests

Exploratory tests are usually manual, in that a human operates the software looking for unknown unknowns. These tests are meant to identify new situations that the development or QA teams haven’t thought of.

Once a product thoroughly meet’s it’s intended purpose and performs well under pressure, the QA testing is complete.

At Number8, we believe in developing software that is user-friendly, reliable and completely functional. As a result, we are always recruiting talented QA professionals for quality assurance jobs on our team. To learn more about how we can help you complete and successfully launch your software project, contact us at 502-890-7665. 

How To Overcome 7 Common Software Development Obstacles

Launching a newly developed software is as challenging as it is rewarding. Developing software from the ground up is no easy feat. It takes a lot of planning, time management, and knowledge of the ins and outs of information technology. When the launch of a software development project goes off without a hitch, it’s an IT miracle. It’s known that with software development, as with most IT projects, there can be some obstacles to overcome. More often than not, things go wrong within the coding or through a development process that must be fixed. Sometimes developers even have to go back to square one and start the entire project over. However, that is not always the case. Developers prepared to overcome obstacles are often successful in doing so. The key is knowing how to overcome common software development obstacles. This way you can ensure that the launch of your software goes smoothly.

You may be asking yourself if every software development project is different, what are common software development obstacles? And that’s what we’re here to help you with today. Follow along to learn how to overcome 7 common software development obstacles before starting your next project.

7 Common Software Development Obstacles You Can Overcome

1. Poor Time Management Sets Unrealistic Expectations

Mismanaged timelines and missed launch dates are common obstacles that people overcome during a software development project. Whether it’s due to unforeseen roadblocks or issues that were expected to come up, there’s not much worse for a project than an extended delay. One of the best ways to avoid missed deadlines is to brainstorm with your team before starting the project. What could go wrong? Which pieces are expected to break? Where do you foresee there being delays? Being prepared for the inevitable bumps in the road is the best way to get over them smoothly and without too much delay. When a problem does come up that threatens the timely delivery of a project, stay calm, get the team together, and work as a group to find the best way forward.

2. Issues with Integration

Compatibility can be an issue with any project. When developing new software from the ground up, how do you ensure it pairs with all the tools the client already uses? One of the best ways to go about integration is through the use of application programming interfaces (APIs). Another option is to partner with the other tech brands that the client is prone to use. Find ways to work together with already utilized tools and teams of developers experienced with said tools.

3. Breakdowns in Communication

No software development program was launched alone. Depending on the size of the software development project, the team working on it can be as small as 5 people or as large as 20. When a communication breakdown occurs, it can have disastrous effects that could put the entire project in jeopardy. One of the best ways to avoid a communication breakdown is by hiring an effective project manager. Someone who can divide tasks among the team then ensure each of them is done and any changes which may affect the entire development outcome are communicated effectively is imperative to a successful project.

4. Overloading the Software with Features

While some features are necessary, others can be downright frivolous and simply load a software down. There is such a thing as too much and, when it comes to software, the line between just enough and too much is very thin. One of the best ways to circumvent overloading your software is to focus on features that truly embellish the core goal of the program. Less is always more in software and features that help the software rise above other programs are useful, but the goal of the software is to solve a problem, not create more, so keep features slim.

5. Not Understanding Exactly What the Software is For

One of the best ways to succeed in software development is to have a clear vision of what success looks like. Being able to completely understand how your software should work if it is working well will make it much easier to get to that finished point. Determine the “why” of the software before beginning the development process. Once you start, do not waiver from that why without good reason.

6. Not Realizing the Importance of Quality Assurance

Customer satisfaction is dependent on extensive quality assurance. Sending a software development project out into the world without assuring it is working as well as it possibly can is IT suicide. In order to achieve a high-performance product, the quality of the coding needs to be reviewed and tested continuously throughout development. Consider hiring a tester from a third-party source or create your own quality assurance checklist, in-house, and employ it repetitively.

7. Not Having a Target Audience Defined

While you, and your team, may think that your new software project is the best thing since sliced bread, not everyone will. Defining a target audience can help to avoid wasting time and money once the project is launched. Outline the demographics of the ideal user of your software. Then build a marketing plan that will appeal to that demographic. There are third-party companies available to complete market research, including focus groups, which can help identify the perfect consumer and what rings true with them in regards to marketing.

There are a lot of dos and don’ts to consider when developing new software. These are some of the software development obstacles our team has learned to avoid.

The more dos you can accomplish and don’ts you can avoid, the more likely your project will launch smoothly. All in all, the more planning you can put into your project prior to starting, the better. The tips above will help you to avoid a variety of issues, but there are always unforeseen circumstances.

If you are in the middle of a software development project and have hit a roadblock, Number8 can help. Our dedicated team of software developers located in Louisville, Kentucky and at our nearshore office in Costa Rica has worked together to launch countless software projects successfully. Contact us today by calling 502-890-7665 to learn more about what we can do to help you wrap up your project.

The Best Cybersecurity Practices for Remote Employees

While some companies are becoming more and more open to the idea of remote employees, a lot of corporate companies still have reservations. When a company opens up to the idea of remote employees, a few things happen. People who are efficient in-house workers become interested in moving their work to a home office. And corporate starts to worry about data breaches on their remote employees’ computers. A study done by the popular company Shred-It showed that over 85% of C-Level executives thought that the risk of getting company data breached was more prevalent when employees were stationed at home. And these executives aren’t worried without cause. Data breaches affected an entire third of remote workers in the United Kingdom over the last year which has put companies at risk left and right. 

However, data breaches should not deter all companies from allowing workers to work remotely. The benefits of remote employees far outweigh the downfalls. When a company chooses to allow employees to work from home they not only open up brick and mortar space but also widen their search area when looking for qualified employees to hire. And there are ways to practice safe cybersecurity and prevent data breaches from affecting remote employees. This is what we’re talking about on our blog today, so follow along to learn more about the best safe cybersecurity practices for remote employees.

5 Essential Cybersecurity Practices Remote Employees Should Follow

When it comes down to it, once an employee is working remotely there isn’t much the company can do to protect their devices and data from being hacked. However, there are plenty of safe cybersecurity practices that employees can apply to their work routine to keep themselves, their equipment, and the company’s data secure.

1. Keep Track and Control Of All Devices

One of the main reasons that data breaches occur is because an employee loses their device that holds their work-related information. Across airports in the United States, a laptop is stolen every minute and the majority of those stolen objects are never reunited with their owners. As a remote employee, it is crucial to understand that hackers, and other cybercriminals, are keeping an eye out for the opportune moment to knick a laptop or tablet in hopes it has sensitive information on it. Therefore it is critical to keep track and have control over all your devices when in public. There are multiple ways to do this including:

  • Use the highest level of security to lock and unlock your devices. Touch IDs, 6-digit passcodes, and double factor authentication should be activated.
  • Enable the “Find My Device” feature, so if your computer, laptop, or phone is lost then it may be easier to find if it is lost or stolen.
  • Keep your phone, tablet, or computer with you at all times with no exceptions.

2. Be Careful Using Public WiFi

It can be tempting to take advantage of free WiFi in cafes, restaurants, book stores, and the like; however, it is not always a safe option. Public computers and WiFi connections are easily hackable and, if cracked, hackers can gain access to all files and stored credentials you accessed while on the computer. It is better to avoid public computers and password-free WiFi connections altogether, but if you absolutely must use it then be sure to remember the following:

  • Obscure the view of your screen as best as possible. In an ideal situation, you are able to have your back facing a wall and limited space to your sides.
  • Do not go to any websites that store sensitive information in regards to your job. This includes usernames, passwords, client information, etc.
  • Manually clear all documents you downloaded while using a public computer. This is so others cannot see what files you downloaded and access them, as well.
  • Make sure that the computer is not storing any of your login credentials permanently and restart the device after you are done using it to remove temporary files.

3. Setup and Use Encrypted Email

If you’re in a position that requires you to send sensitive information through email then email encryption is a must. 90% of email is sent as plain text which is not secure in any way and susceptible to spies and hackers. However, with email encryption, any information sent over email is scrambled. This way it is only able to be read when the recipient receives the email and decrypts it.

If you’re working from home and it’s been approved by your employer, they should be able to install email encryption software onto your remote work technology. It will ensure that your computer, tablet, and phone are more secure and their information is safe.

4. Do Not Use USBs That Have Not Been Proven Safe

It’s not uncommon for remote employees to use USB drives. Whether they are needing something from the office or need to send something to the office, USB drives help. However, USB drives from unknown sources can contain malicious software. It’s important to remember to never insert an unverified USB into your remote work computer. This even includes USB drives that you may pick up at work-related events. Risking a security breach is not worth waiting to verify the USB or get the files another way (Dropbox, Google Drive, etc.)

If you want to go further into safe cybersecurity practices, it’s also important to not let other users plug their USB drives into your computer. There is no way to know what is on their USB drives. They may or may not be aware of a malicious file. Even if you know the person, do not allow it.

5. If Any Issues Arise, Get Your Company’s IT Team Involved

If you fear that the device you use for work has been compromised, notify your company’s IT team immediately. It is so important to be aware of what a breach looks like:

  • Increasing amounts of pop-up ads and spam while you’re browsing or using programs.
  • Slowing down of the computer despite it not running a lot of programs.
  • More and more error messages when trying to perform simple tasks.
  • A change to your homepage, search engine, or browsing settings.

While the company’s IT team may not be able to save your computer, they need to know that data has been breached. This way they can take the necessary steps to further protect the company’s data and servers. It is best practice to tell your IT team everything you can about the breach. Try to remember when exactly it could have occurred, how, and why.

There are a lot of benefits to companies having remote workers. However, concerns of a cybersecurity breach can deter executives from taking the leap. By being aware of ways to prevent cybersecurity breaches through common practices, workers can further prove remote work is safe.

At Number8, we have offices in Louisville, Kentucky and Costa Rica where we employee remote workers. With the proper training, awareness, and precautions, we are able to employ remote workers without any trouble. To learn more about what we do at Number8, visit our About page. If you’re interested in learning more about Number8 and how we can help your business, contact us today.

5 Programs That Can Help You Stay Organized At Work

organized at workNo matter how organized you may be, there comes a point where you get overwhelmed at work. Whether it’s due to growing responsibilities or a surge in clientele, we all get there. Thankfully there are a lot of helpful programs available to stay organized at work. From your evergrowing to-do list to client management, there’s a program for everything. Due to being busy, you may not have the time necessary to see what programs work best for you. This is why we’ve outlined 5 programs that can help you stay organized at work. Take a look at our list below and see if any of these programs will help you stay organized and manage your workload.

Stay Organized at Work with These 5 Programs

1. Trello

Trello is a great way to manage projects and tasks within those projects. Users can set up “boards” to denote projects, so each project is a separate entity. Within each board, users can create “cards” to represent tasks and “lanes” to track progress of tasks. With an easy-to-use interface, almost anyone can use Trello to their advantage. Trello also has an app that can be used on phones or tablets and features a compatible interface. Even more beneficial are the desktop and email notifications users can set up to make sure they don’t miss anything. If you’re feeling like you’re being pulled in too many directions, try Trello. With this helpful program, you’re able to keep all your projects in one place and track their progress.

2. Tomorrow.do

Do It Tomorrow may sound like the procrastinator’s dream, but it’s not quite that. This easy to set up and even easier to use program is a quick signup away and completely free. With Do It Tomorrow, you’re able to consolidate your to-do list in one place (and even set it as the first page to open when you get to work!) The way this program works is quite interesting. First you fill up your to-do list with all your tasks. You can set tasks that need to get done today and tomorrow. Once your tasks are all in place, start marking them off as you complete them. Anything that doesn’t get done automatically gets pushed to the top of the list the next day. It’s a great little program that can really keep you focused on the task at hand and the task ahead.

3. Google Drive

If you’re aware of Gmail then you’re probably aware of Google Drive. However, what a lot of people don’t know is the limits you can push Google Drive to in order to work it to your advantage. With Google Docs, Google Sheets, Google Calendar, and Gmail, Google Drive really has everything you need to manage your work. And it all stays in one space which can be accessed from any computer, phone, or tablet. One of the best things that Google Drive offers is practically endless storage space. So, if you’re looking for a storage program that you can access from your home, office, or vacation spot and offers a wide variety of functions check out Google Drive. It’s another user-friendly platform that most office workers utilize for at least some sort of organization tool.

4. Dropbox

Dropbox is another great tool for file management and photo storage. This program has been around for quite a while and has a large following, so it’s likely you’ve received a Dropbox link from someone trying to share files or photos with you. While Dropbox is a great platform for sharing documents, photographs, and large files, the platform has memory restrictions. If you find yourself falling in love with Dropbox, you’ll need to be on top of managing what you store in it or ready to upgrade your file storage size.

5. Hootsuite

If you work with social media at all, it can get overwhelming and that can happen quickly. Almost all social media managers use some sort of online program to help stay organized. Hootsuite is one of the most popular programs for just that. Hootsuite is a social media management tool that allows users to schedule social media posts well into the future for publication. With the ability to manage Facebook, Twitter, Instagram, and more from one place, Hootsuite saves users time and headache. Hootsuite, like most of the programs we’ve covered, also has a user-friendly app that can be used on phones and tablets alike. This allows you to take your social media management with you on the go and never miss a post.

While these are five tools that we’re familiar with, there are tons of other programs to help you stay organized at work available. We recommend looking around and finding the programs that work best for you. Most are free and those that don’t offer a free trial for some amount of time. Try out different programs until you find the right fit for you and your workflow. Being organized at work can help to reduce stress and increase job happiness, so find what works for you and use it to your advantage!

At Number8, we offer onshore and nearshore product development support to companies large and small. Throughout our company, we hold high regard for job happiness and find that being organized at work helps to keep our employees happy. If you are interested in learning more about what we do or getting in touch with us, visit our Contact Us page or give us a call at 502-890-7665.

How Prolonged Screen Time Can Affect Your Health

Prolonged Screen TimeLiving in the 21st Century has a lot of benefits. We live in a world with modern medicine, modern transportation, and the most advanced technology the world has seen. However, like most benefits, there are hindrances that accompany them.

Thanks to modern medicine we can prevent the spread of dangerous diseases, but we can also choose to not vaccinate our children and risk disease spreading rapidly. With the help of modern transportation, we are able to travel from place to place faster than ever before, but we pollute the planet and harm the environment through most of these modes. And, while technology has brought the entire world closer together, it is also in front of us through one screen or another throughout most of our days. This is especially true when you work in the IT sector and subject yourself to prolonged screen time. It is important to know how prolonged screen time can affect your health and how to prevent further damage.

Before the mass marketing of in-home computers, most people did not spend a lot of time in front of technology. Besides the occasional time spent watching television, at a safe distance from the television itself, people were not subjected to technology like they are today. In the last 30 years, the rise of the digital age has put screens in front of more people for longer amounts of time. Throughout the last decade, studies surrounding how prolonged screen time can affect your health have started to appear.

Multiple studies around screen time discuss the effects that prolonged screen time has on children, teens, and adults. Children can suffer from learning and problem-solving delays when exposed to excessive screen time under the age of 30 months. Too much screen time has also proven to affect children’s language skills, emotional development, sleep schedule, and vision. Teens suffer from a lot of the same effects. However, screen time can also affect a teenager’s self-confidence, social skills, and emotions drastically.

So, how does prolonged screen time affect the health of adults? The answer is — in many ways. Adults who work in the IT sector undoubtedly subject themselves to the most amount of screen time among professions. Anywhere from 8-10 hours of time spent working in front of a screen is only part of it, too. The hours these same adults spend at home on their phones, personal computers, or watching television also factor into how screen time affects their health.

4 Ways Prolonged Screen Time Affects Adults’ Health

1. Vision

Vision is the first thing that people most often think of when contemplating how screen time affects your health. This may be because it is obvious that your eyes will be affected by continuous exposure to light. Or it may be because most people start to feel the negative effects of prolonged screen time in their eyes first. The most common symptoms of the effects prolonged screen time has on vision include fatigue, blurred vision, eye dryness, and headache.

2. Sleep

Difficulty falling asleep and staying asleep are two additional ways that prolonged screen times can affect your health. The screens themselves stimulate the brain which makes relaxing and falling into a restful sleep hard. This is especially true for those who use their phone in bed at night and turn them off right before they go to sleep. The blue light that radiates from a phone’s screen has been proven to suppress the hormone, melatonin, that promotes sleep. This, in turn, prevents those who use their phones soon before going to bed from falling into a restful sleep and cycling through REM sleep and non-REM sleep.

3. Weight

Numerous studies in the past have linked as few as two hours of television a day to an increased risk of weight gain, heart disease, and diabetes in adults. While there aren’t many studies that find the same direct correlations between screen time and these risk factors, it is safe to assume there are correlations. They may not be as prevalent because a lot of people are active while on their phones, but prolonged screen time does lead to less time being active and less sleep. These are both factors that contribute to weight gain and weight-related diseases. In addition, prolonged screen time makes people more susceptible to advertisements for unhealthy foods. This exposure leads to unhealthy cravings and eating habits resulting in weight gain, as well.

4. Posture

Proper posture can be hard enough to maintain without prolonged time in front of a computer or excessive phone use. Spending a lot of time in front of a touch device can result in neck and shoulder pain which can lead to scoliosis. Touch devices also have adverse effects on the hands and can cause early-onset carpal tunnel. What a lot of people don’t know is how computer keyboards, mice, and screen heights can also negatively affect posture. Excessive use of keyboards and mice can lead to inflammation in the arms, hands, and wrists. Viewing computer screens that are not at eye level can cause neck pain and issues with proper posture.

While prolonged screen time cannot be prevented for those working in the IT sector, those who do spend a lot of time in front a computer screen can modify their work environment to not be as harmful to their health. Blue light glasses are becoming more popular, especially among younger IT workers, and for good reason. They block the harmful blue light that comes out of screens and causes both vision trouble and disrupted sleep. Altering the height of your computer screens, so they are eye level, can help prevent posture problems from developing.

Being mindful of how often you are on your phone or in front of a computer is the first step. Learning how prolonged screen time can affect your health is the second step to prevention. Overall, taking breaks from your screen usage is the best way to prevent health issues from arising. Experts recommend for every hour you spend looking at a screen, you spend 15 minutes away from a screen. By taking walks during those 15-minute breaks, you can prevent weight gain, eye strain, posture trouble, and more.

There are some situations where prolonged screen time is unavoidable. So, it is important to balance screen time with non-screen time. Pay attention to how much time you’re spending in front of screens and how your body is reacting. With the right measures, you can continue your IT-based job and not suffer from health issues that can arise from too much exposure to technology.

What to Look For In a Nearshore Development Partnership

More and more throughout the United States, development work for web-based companies is moving out of the country. The reason that a company decides to look for offshore or nearshore developers is different from situation to situation. Some reasons for looking into nearshore outsourcing can include budget restrictions preventing the company from expanding in-house or office spacing being too limited to hire additional in-house developers. Regardless of the reason that a company decides to enter a nearshore development partnership, there are things to look for in the hired team.

Location

One of the main motivators behind web-based companies using nearshore outsourcing for development work is the fact that nearshore developers are usually in the same time zone as the company. If they aren’t in the same time zone, they are in a time zone with operating hours more similar to the company’s. This has a lot of benefits in regards to communication than working an outsourcing company located in India or another country on the opposite side of the world. Nearshore development partnerships are often established for this reason.

By operating in the same, or similar, business hours companies enjoy the benefit of being able to discuss problems in real time with their development counterparts. Being able to quickly address and resolve development issues results in faster turnaround times and happier clientele. When looking for a nearshore development partnership, consider the time zone potential teams are in and how that will affect your business.

Communication

When considering nearshore development companies to partner with, it is also important to consider if there will be a language barrier. While most nearshore development companies employ people who speak fluent English, some do not. Clear communication is a huge part of a successful partnership and a necessity for getting development work done quickly and correctly. Being able to communicate clearly and effectively will also affect how the business operates between the onshore employees and their counterparts. Without an open line of communication, it doesn’t really matter whether the nearshore development team is operating in the same hours as the onshore company or not. If the two teams cannot work together without a language barrier then the IT project will ultimately end up failing.

Quality

Companies searching for a nearshore development team to partner with should also assess the quality of the development team’s work. Does the team you’re considering partnering with have a portfolio of previous work they’ve done? Can they offer you statistics on how many projects they’ve successfully completed? It’s difficult to forge a successful partnership with so many miles between locations. Therefore, it is important that the team you choose for a nearshore development partnership is a strong one. Companies should trust their developers to complete projects on time and turn around workloads in a timely manner. There is nothing wrong with asking for statistics on project completions, turnaround times, and more. High quality work from a nearshore development team will be pertinent to your success as a company. Don’t be afraid to ask for proof of the quality of a company’s work.

Turnover

In a recent study, the 7th Annual Conference on Information Science, Technology, and Management revealed that the turnover rate of software developers in India falls between 30 and 40 percent. In comparison, the turnover rate of Americans in the IT industry sits at 13.2%. By choosing to forge a nearshore development partnership, your entering into an IT sector with a substantially lower turnover rate. This, in turn, opens up opportunities to work with the same development team over multiple projects. Familiarity with how a team member communicates, delivers work, and executes tasks only improves project turnaround time. It also improves the business relationship, in general. Being able to establish a long-term business connection is one of the biggest benefits of a nearshore development partnership.

Deciding to enter a nearshore development partnership has its benefits and its risks. Thankfully, we feel like the benefits highly outweigh the risks. No matter how perfect a situation may seem, you will want to look at some specific metrics. If you are thinking about hiring nearshore developers to outsource some of the work at your company, be sure to ask these 12 questions before you hire anyone. For more information on outsourcing benefits, visit our blog archive to read countless articles on the benefits of a nearshore development partnership.

At Number8, we pair onshore businesses with a dynamic nearshore development team that will effectively get complete development work. Our entire team of nearshore software developers are based in  San Jose, Costa Rica. They are fully trained in agile product development and will produce the solutions your company needs to succeed. Interested in learning more? You can learn more about what we do on our website or call us at (502) 890-7665 today!

 

How Business Practices in Costa Rica Differ from Those in the United States

business practices in costa ricaBusiness, like language, varies from country to country across the world. From common practices to appropriate communication techniques, there are a lot of nuances to take into consideration when working with someone from another area. In some countries, like Japan, silence is valued over constant conversation. In others, like Germany, punctuality is preferred over flexibility. While some differences are vast, others are minor. When it comes to how business practices in Costa Rica differ from those in the United States, the differences are vast.

Costa Rica could not be much more different than the United State. From the landscape to the climate, there aren’t many similarities to be found between the two. However, both countries have growing populations with even faster-growing interests in web-based work and software development. Because of this mutual interest, Costa Rica is quickly becoming a go-to for U.S.-based companies needing nearshore development. Due to this growing interest centered around international business, it is important to understand business practices in Costa Rica and proper business etiquette.

7 Important Business Practices to Remember When Working with Costa Ricans

1. Appointments Are Always Flexible

Costa Ricans are not known for being the strictest of people when it comes to punctuality. Due to their more relaxed approach to time management, business appointments do not always start right on time. In fact, some websites who cover business practices in Costa Rica recommend bringing a book to your next meeting in case you have to wait for an extended amount of time. Due to this approach, business meetings often last longer than scheduled.

2. Consistent Reminders of Meetings Are Necessary

This differentiation between Costa Ricans and Americans stems from the Costa Rican pura vida lifestyle and their flexibility with time. Due to their busy lifestyles, Costa Rican business partners need constant reminders of pre-scheduled meetings. It is recommended to send appointment reminders a week before the meeting then two days prior to the meeting, with a final reminder going out the day of.

3. Put An Emphasis on Small Talk

Most differences between how business is done in the United States and Costa Rica stem from their pura vida lifestyle. While businesspeople in the United States often get straight to the point, Costa Ricans like to take their time. It’s important to emphasize small talk during business meetings with Costa Ricans. Speaking on topics like the weather, general news, or the latest sports scores are completely acceptable and welcome.

4. Networking is Highly Important

When compared to the United States, the population of Costa Rica is small. With only 5 million people in the country, networking plays a huge role in business growth. It’s important to get out there and discuss current business ventures and possible future business endeavors with the community. The small, tight-knit community can open up partnerships and opportunities with fellow businesspeople that may have gone unnoticed without networking. Due to the closeness of the Costa Rican community, and the importance of networking, it is crucial that you keep your comments respectful and your intentions honest.

5. Business Attire is Still Preferred in Professional Settings

Costa Rica’s beautiful beaches and lush jungles may lead you to think that casual attire is acceptable throughout the country; however, the opposite is true in a business setting. Despite their laid back lifestyles, Costa Ricans still hold looking professional to high regard. Men are often found in dress pants paired with long sleeve shirts. Most opt for a jacket over a tie, unlike businessmen in the United States. Women’s wardrobe choices vary from business suits to more fanciful dresses, with plenty of accessories, depending on the event.

6. Titles Are Very Important To Costa Ricans

Titles are very important to Costa Ricans, especially those that hold professional or political titles. While professional titles are important to businesspeople in the United States, too, the titles of Costa Ricans differ greatly. Costa Rican men use both their father’s and mother’s names in correspondence, but only use their father’s names when introducing themselves. While businesspeople in the United States often have one surname and are fine with being called by their first name, in Costa Rica one must be invited to refer to the other by their first name. It is even seen as rude to call a Costa Rican by their first name without being invited to do so.

7. Negotiations Will Take Time

Business decisions are expected to take longer in Costa Rica than they are in the United States. This is because business decisions are made between all involved parties within the business which means there is a lot of bureaucracy to navigate. Additionally, because of the close community of networkers, business decisions and negotiations are often made over dinner, in a more relaxed environment, which can stretch out the process.

While Costa Rica is not on the other side of the world, business culture in Costa Rica is quite different when compared to the United States. With the more relaxed approach to time management and decision making, Costa Ricans do business at a slower pace. The close-knit community throughout the country means that there is a personal level to the business whereas there is often a strict line between business and personal life in the United States. Despite the differences, partnerships between businesses in the United States and Costa Rica continue to thrive in web-based work and software development.

At Number8, we connect businesses in the United States looking for development work with nearshore developers based in Costa Rica. We focus on assisting companies with improving their internal IT processes to ensure smoother business for everyone. If you are interested in learning more about what we do at Number8, give us a call at (502) 890-7665 today!