7 Industries Making Remote Work Commonplace

With greater schedule flexibility, it’s no surprise the trend towards remote work is growing. Whats more, cloud based technology has made working from home easier than ever before with files and data readily accessible. According to CNBC, “More than two-thirds of people around the world work away from the office at least once every week.”

Working from the comforts of home (or anywhere with a good wifi connection that is) is enticing when you factor in all the time not spent commuting and sitting in traffic. Additionally, remote workers tend to have more control over their workplace environment, and can usually juggle home and work life responsibilities with more finesse.  As happy employees make for a more productive workforce, many industries seem to be embracing this new kind of work culture.

Here are 7 Industries where Remote Workers are becoming Commonplace:

1. IT 

Remote work is no doubt ripe in the field of information technology. Jobs in security, website development, software engineering, app development, and database administration (just to name a few) can all be done remotely. In fact, many IT companies look to utilize remote workers in order to better offset costs and streamline projects. 

2. Accounting & Finance

Bookkeepers and accountants can usually work from anywhere, often computing payroll and or taxes for clients both big and small. 

3. Customer Service

 Companies that function primarily online through a website rather than a store front need customer service just as much as brick and mortar businesses do. Online tech support jobs tend to be remote and act as a virtual help desk for customers or clients, including assisting with online orders as well as payment processing.

4. Healthcare

 Many administrative jobs in the healthcare industry are now remotely operated. These jobs include handling billing, insurance claims, as well as scheduling appointments.

5. Marketing

 The advertising industry has largely transformed in recent years due to the rise of digital platforms. Whether it’s as a graphic designer, content writer, influencer or social media manager, long gone are the days where you need to be in an office to run an ad or promote a business or product. Marketing jobs now come in many different shapes and sizes and can be done from anywhere. 

6. Education

Due to an increase in online classes being offered, there are more opportunities for teachers to work remotely. For example, many college level classes are being taught online by adjunct professors to better serve non-traditional students. Additionally, those homeschooling or looking for help to prepare for the SATs can do so via virtual tutors.

7. Sales

 Just as the marketing world has changed, so to have sales jobs. Now generating leads is more plausible through the use of social media channels, as well as email or text message marketing. All of this can be done remotely, especially if you’re in the real estate industry.  

At Number8, we believe one of the keys to achieving your business’s goals is great IT that supports your company. We help businesses access great IT by connecting them with remote workers that utilize best-practice tools and processes. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

4 Artificial Intelligence Trends to Watch

We probably haven’t fully realized the extent to which AI has already been incorporated into our everyday lives. The Internet of Things (IOT), commonly thought of as smart devices, have now come to include household appliances, as well as handheld phones and speakers; all of which are voice activated and designed to follow through with commands. This much is clear: how we are currently interacting with technology is vastly reshaping the tech industry, and it has everything to do with artificial intelligence. 

Both companies and governments are racing to develop the latest artificial intelligence platforms, with potential even in the medical and political arenas on the horizon. As automation continues to grow, so do cloud based solutions; providing the need for on demand storage. While people are quick to jump to the conclusion that AI is going to create a mass job exodus, it could very well fuel job creation as well. For example, there is a shortage of AI researches and engineers, and demand for those who can compile data efficiently. What follows are 4 AI trends to watch, and how they might affect the industry as we know it. 

4 Important AI Trends

  1. Logistics

    When it comes to coordinating facilities and supplies on a large scale, the robotic workforce is already taking over. Warehousing and distribution companies like Amazon are putting AI to work sorting and finding packages; a job that was once labor intense. 

  2. Automobiles

    The auto industry has grown leaps and bounds from OnStar vehicle and safety features. Artificial intelligence has allowed Tesla to bring the very first self driving cars to the street. Additionally, assisted driving features like automatic braking, parallel parking, and traffic alerts are now standard. The future holds more innovation, as Uber looks to implement driver-less cars. AI also continues to improve everything from automobile testing to software updates, problems and repairs.

  3. Data Analytics

    Many platforms are already running off of AI because it is simply better at analyzing data. AI algorithms are determined by machine learning from large amounts of data. Intelligent apps are able to make decisions based on patterns of behavior from said data. This is how music apps like Pandora and Spotify are able to recommend songs. Facebook for example already predetermines what users will or will not see, based off of their user data.

    As a result, AI platforms tend to be better at detecting security threats, fraudulent transactions or behavior. Additionally, when it comes to customer service, chat-bots are becoming popular with financial institutions in that they enable them to have virtual assistants 24/7. These chat bots are able to answer a customer’s questions based off of prior frequently asked and answered questions. Even e-commerce is utilizing AI in terms of price fluctuations and targeted ads. For example, an item’s price can change on it’s own based on how many times it is being viewed, or sits in a cart. Specific buyer habits and personas are also being gathered via membership or reward cards.

  4. Content Creation

    Surprisingly, AI will affect both white and blue collar jobs as many marketing strategies now include some form of AI wether it be via custom videos, social media posts, or emails. In fact, articles are already being published from many reputable news outlets using not journalists, but artificial intelligence. AI is specifically useful when it comes to writing many variations of the same message, or financial summaries and earnings reports where numbers are merely being translated.

At Number8, we connect companies with IT talent and software developers that are fully trained in product development. By encouraging talent to come up with creative solutions, they remain motivated and positively contribute to a healthy company culture. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.

5 Myths of Working With an Offshore Development Team

Working with an offshore development team is becoming a popular alternative staffing solution in the software industry. Not only does it reduce operating costs, but it allows a company to build a team at their own pace. However, offshoring work comes with it’s fair share of misconceptions.

Here are a few common myths about the pitfalls of working with an offshore development team.

  1. The quality of the work will be poor.

    While trusting remote workers is reasonably hard for any employer or company to do, reputable offshore development teams have proven to help tech companies advance within the industry. As long as a partnership and relationship is established, and industry standard benchmarks are relied upon, the quality of work received will not be lacking.

  2. It takes jobs away.

    The fact of the matter is that U.S. based tech companies are facing a shortage of IT professionals. Offshoring some of the workload actually frees up current staff to work on reaching their goals. Developing the company’s end products is always more worthwhile than working on lesser routine and task oriented maintenance.

  3. It’s a security risk.

    Depending on the type of work that is being offshored, data privacy and intellectual property breaches can be a concern. Unfortunately, these security risks are just as likely to happen onshore as they are off it. Detailed contracts outlining who is liable can help curb risks and ensure everyone is compliant in terms of security needs. 

  4. We won’t be able to communicate with one another.

    In addition to the possible language barrier that comes with having offshore employees, there are also varying idioms, gestures, customs, and behavior norms that can throw communication off kilter. However, it is in no way impossible to find an offshore team that is either fluent in english, comfortable with a specific dialect, or capable of communicating through the right channel. In today’s world we are all connected online, and the agile project management method is specifically known for enabling more transparency between working partners. The idea that one cannot work in unison with those from other cultures is at most an antiquated idea as email, video chatting, and instant messaging allow for those from around the world to communicate with one another better than ever before.

  5. The time gap will mean a lag in productivity.

    In the IT world, completing projects quickly is crucial as ideas and and new technologies are always evolving. Depending on the geographical location of overseas partners, offshoring can often mean a difference in time zones and work day hours between teams. While this understandably seems worrisome, it’s important to remember there are many countries where part of the work day overlaps. Therefore collaboration can take place. If this isn’t the case, many companies make the difference in time zones work for them with round the clock support between both countries and teams.

Finding the right partners to grow your team and business is an essential ingredient for success. Why not utilize resources from around the world and open your company up to the best the industry has to offer?

At Number8, we help companies create software products with the help of offshore development. If you questions about our consulting process and why we are the right offshore software development company for your team to work with, then give us a call at (502) 890-7665 today!

Business Process Outsourcing Most Startups Should Consider

Sometimes hiring full time employees can actually slow you down and prevent your business from growing. That’s why so many startups are looking to business process outsourcing for help. Instead of bogging employees down with clerical work, outsourcing could enable your organization to grow faster by focusing it’s talent more on the core of the business.

What is business process outsourcing?

Business process outsourcing (BPO) involves contracting out certain operations and responsibilities that either take place in the back or the front office to a third party.

Responsibilities such as billing, human resources, and finance usually make up the back office or internal business functions of a company. Back office contracted work encompasses the following: purchasing, payment processing, insurance, retirement, hiring and recruiting, accounting, payroll, and general bookkeeping.

Marketing, administrative duties, as well as tech and customer support, are operations usually performed by the front office. These are more external, customer and client related business functions. Any social media, telemarketing, app testing, help desk support, customer interaction via phone or email, scheduling, and data entry that needs to be done would entail front office outsourcing.

Companies can outsource to a variety of locations.

Offshore outsourcing occurs outside a company’s country, nearshore outsourcing is in a neighboring country, and onshore outsourcing happens within one’s own country but out of the state. There are pros and cons depending on the location of the contractor. For example, a dollar can go further in other countries, but time zones and language barriers may prove problematic. 

BPO is a popular startup growth hack in that it saves valuable time and money.

Outsourcing to skilled and flexible personnel allows a burgeoning business to build a team as they need to. This is ideal when compared to time spent searching for and interviewing the right candidates. Contractors are also flexible in regards to workload.  Additionally, they are an affordable solution in terms of benefits and the costs of training as well. Obtaining remote workers through an agency means they are already qualified and require less of a financial investment. 

Both back and front office functions are integral to keeping any company running smoothly. By outsourcing business processing, tasks can be completed with the utmost speed and efficiency. 

At Number8, we help fast growing companies find quality remote workers that creatively contribute to your business’s success. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

7 Mistakes to Avoid Working with Remote Employees

remote employeesThe modern office is more than four walls and a parking lot. With the help of technology, a team can reach all corners of the world and still connect in order to create a product or service that helps a company reach its goals. Of course, collaborating with remote employees is a pretty novel endeavor. There is plenty of room for miscommunications and hiccups that can stall a project’s progress. When working with remote employees, it’s best to anticipate possible issues before they come up so you know how to address them just in case.

Here is some of our favorite advice on mistakes to avoid when working with remote employees.

1. Not Having an Onboarding Process

Your onboarding process sets the tone for every employee and informs them of your goals and expectations as a project manager. It also gives you the opportunity to lay out any organizational tips you wish to pass on to help with operations. When you are working with a large team in various places, you may not all be on the same page at all times. But if you have a steady and consistent onboarding process, you can at least make sure all remote workers are reading the same book.

2. Letting Them Wing It

Anyone who has gotten in an argument over text messages knows how miscommunications through technology are possible. When it comes to managing remote workers, the more structure and communication you can provide them, the better. Instead of telling them what you want and letting them wing it, you are better off telling them what you want, when you want it, and the steps you need them to take in order to accomplish said task.

3. Ignoring Time Zones

It’s easy to forget that the people on the other side of the screen are just that… people. When you ignore time zones and demand crazy hours from remote employees, you are more likely to get haphazard results from resentful employees. If you aren’t willing to wait 24 hours for a response from a remote worker, you are better off finding someone in a time zone that is no more than 2 hours different than yours.

4. Micromanaging

Wait… but didn’t we just tell you to give them step-by-step instructions on what to get done? Being thorough with your project direction and micromanaging are not the same things. People hire remote workers as a way to delegate more nitty gritty work to qualified professionals so they get to focus on the big picture. If you are spending too much time instructing your remote team on every second of their processes, you are neglecting to truly take advantage of their talent. As a project manager, it is up to you to find the right balance between giving enough instruction and being too hands-on.

5. Separating On-Campus and Remote Staff

Even if you have only a handful of remote employees, your team won’t work at its highest capacity if they do not feel included. Make sure there is open communication between everyone involved. Do not  separate your general instructions based on who lives where. It may also help to have everyone run through a team building exercise once or twice a month to help build cohesiveness and improve communication.

6.  Not Offering Incentives

Managers often use incentives as a way to encourage team members to go the extra mile to reach company goals. Just because you have team members working remotely doesn’t mean they should be exempt from such rewards.

7. Being Too Casual

When you work in IT or development, there is a general relaxed atmosphere that comes with the territory. When you communicate via calls or chat, it is easy to let that relaxation turn into overt casualness. Remember: you are a leader and this is a business. As a project manager, you still have to exude an overall professional demeanor in order to demand respect.

At Number 8, we help companies connect with qualified remote employees to help with nearshore software development. We also focus on helping companies improve their internal IT processes. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page here!