Outsourcing IT? What to Look For in an IT Outsourcing Agency

Outsourcing is a great way to get things done at an affordable cost and avoid the hassle of adding more people to your staff. For example, you can delegate all of your IT maintenance requirements to an external IT firm instead of creating a new department for it in-house.

There are two opinions on outsourcing; some people believe it’s a great way to get the job done while others worry that outsourcing compromises quality and security. The quality of service depends on the competence of the firm you hire. Here are some things you should look for in an IT outsourcing agency:

  1. Substantial Industry Experience

Look at the amount of experience the company has before hiring them. Experienced establishments know how to interact with customers, understand priorities, and have a proven system in place. They are better equipped to deal with emergencies, unexpected delays, and last-minute changes. You can ask the company about their experience directly or look at the information provided on their website.

  1. Good Company Culture

IT companies often struggle to maintain a good company culture or work ethic, which can compromise the quality of service provided. Do some research into the company’s background to understand if their culture aligns with yours. This can be especially beneficial if you intend to maintain a long-term relationship with the outsourcing partner.

  1. Reputable Past Clients

Looking at the past clients and getting in touch with them can tell you a lot about the company. Ask the outsource partner to provide some referrals so you can discuss the quality of services provided with someone who has already worked with the company. Past clients will offer unbiased and straightforward information about the company. They will point out flaws and habits that you need to be wary of while highlighting the right qualities.

  1. Good Infrastructure and Technology

An IT company should have good infrastructure and technology. For example, you won’t want support from an IT company that still uses outdated technology and software programs. You won’t want to share vital information with an establishment that doesn’t have a robust and current security system in place. Make sure the company uses the best and most current technology so you can get the most consistent results.

  1. Strong Customer Support System

A reliable customer support system is the heart and soul of any outsourcing partner. Look for a company that spends time and effort on their customer support. There are many ways to identify a proper set-up; look for the characteristics mentioned below:

  • The partner offers multiple ways to get in touch. You can call, message, email, live chat, etc.
  • They provide a dedicated expert as your point of communication. You can go to this expert for all of your concerns.
  • They offer 24/7 support for emergencies. For example, IT maintenance and repair service will respond promptly if your system crashes, even if it is on a Sunday.

Good customer support is one of the most important characteristics to look for in an outsourcing partner.

  1. Wide Range of Services

Keeping track of multiple vendors and outsource partners is a drain on resources, which is why you should look for a company that can handle all of your IT needs. They should be able to provide on-site services, remote services, conduct new installations, dispose of old hardware, etc. If you can find a company that does everything you need under one roof without compromising quality, hire them.

At Number8, we help businesses optimize their operations with onshore, nearshore, and offshore outsourcing. Our teams–both foreign and domestic– provide effective communication and service that allow your business to grow at a rate that keeps up with your market. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page here!

When Small Businesses Should Turn to Outsourcing

Outsourcing is a buzzword right now. Companies, large and small, are seeing the benefits of outsourcing and taking advantage. However, more often than not, the larger companies are the ones who truly take advantage of outsourcing. This is mainly because they have the funds and the work to do so efficiently. That doesn’t mean small businesses can’t benefit from outsourcing. They just have to approach outsourcing for small business wisely. And be sure to only use it when it is sure to benefit the company. So, where does a small business owner start when considering outsourcing? With just that – a consideration.

Pairing the consideration that business could benefit from moving work outside the office with an assessment of the business practice is a good place to start. This way of thinking will ensure that small business owners are making the right decision at the right time. Only once a lot of thought has gone into how outsourcing can help your business will it be time to look into outsourcing options. Follow along to learn what should be considered when looking into outsourcing for small business and where to start.

Four Signs Outsourcing for Small Business Could Help Your Company

1. The Same Problems Keep Coming Up

Every business, big or small, experiences a problem that continues to come up. Maybe it’s a part of a quality assurance checklist that is constantly overlooked. Or, perhaps, the team is unable to effectively deliver one of its promises time and time again. If there’s a particular aspect that the company continues to struggle with, it may be time to outsource that aspect.

There are a couple of questions business owners can ask themselves to determine if outsourcing is the best option. First of all, is there someone within the company who can take the work on? Can they do so without compromising their own set of day to day tasks? Secondly, can the company afford to pay this worker less than what it would cost to hire an outside agency? It’s time to outsource that work and keep the company moving forward if “yes” is not the answer to both questions.

2. Requested Work is Out of Your Wheelhouse

Another time to consider outsourcing is when work requests are coming in that your team cannot handle. Perhaps they don’t have the bandwidth to get it done effectively. Or perhaps the experience just isn’t there. Regardless of the reason, if there is work that needs to be done and your employees don’t have the ability to do it, it may be time to outsource that work. Another opportunity to outsource when work is not in your wheelhouse is when it concerns a chief officer within your company. There are plenty of agencies that supply CMOs, CFOs, or CISOs to companies struggling with filling those positions or functioning without them. That’s one of the beauties of outsourcing — no matter what it is you need, someone out there has it.

3. A Lot of Your Time is Spent on the Same Tasks

Do you find your day-to-day within the office is spent on the same tasks that could be chalked up to housekeeping? Perhaps you’ve observed that some of your most competent workers are spending too much of their time on tasks below their skill level. Regardless of the reason, if you can automate mundane tasks then do so by all means. Find programs to help with social media posting, billing, and additional clerical work, data entry, and the like. For all other tasks that you’d like to delegate to someone that is not a crucial member of your team, outsource. Some tasks can be outsourced to interns, so look at local colleges for interns interested in a career in IT. Other tasks can be outsourced to third-parties, both nearshore and offshore, depending on what kind of turnaround time you’re needing.

4. Your Creativity is Not Meeting What’s In Demand

Most companies that deal with website design, inbound marketing, or social media management have a grasp on creative tasks. Whether it’s an entire design team that remains in-house or a single person who is an expert in all things creative, if your company is cranking out design work, there is a designer on staff. While a single creative member or a team of designers can get a massive amount of work done, what will you do if a client requests video work? It’s not feasible to hire an entire video department for a one-off project, but you can adjust your pricing to cover outsourcing a video project.

Outsourcing may add a few lines to your company’s month-to-month balance sheet, but the benefits of it often far outweigh the cost. When applied correctly, to the appropriate aspects of a small business, outsourcing can be extremely beneficial. At Number8, we offer nearshore outsourcing services to a variety of business across the United States who need help with developmental work. If you’re looking for a team of experienced developers to help your small business churn out software development, contact us by calling 502-890-7665 today!

The Best Cybersecurity Practices for Remote Employees

While some companies are becoming more and more open to the idea of remote employees, a lot of corporate companies still have reservations. When a company opens up to the idea of remote employees, a few things happen. People who are efficient in-house workers become interested in moving their work to a home office. And corporate starts to worry about data breaches on their remote employees’ computers. A study done by the popular company Shred-It showed that over 85% of C-Level executives thought that the risk of getting company data breached was more prevalent when employees were stationed at home. And these executives aren’t worried without cause. Data breaches affected an entire third of remote workers in the United Kingdom over the last year which has put companies at risk left and right. 

However, data breaches should not deter all companies from allowing workers to work remotely. The benefits of remote employees far outweigh the downfalls. When a company chooses to allow employees to work from home they not only open up brick and mortar space but also widen their search area when looking for qualified employees to hire. And there are ways to practice safe cybersecurity and prevent data breaches from affecting remote employees. This is what we’re talking about on our blog today, so follow along to learn more about the best safe cybersecurity practices for remote employees.

5 Essential Cybersecurity Practices Remote Employees Should Follow

When it comes down to it, once an employee is working remotely there isn’t much the company can do to protect their devices and data from being hacked. However, there are plenty of safe cybersecurity practices that employees can apply to their work routine to keep themselves, their equipment, and the company’s data secure.

1. Keep Track and Control Of All Devices

One of the main reasons that data breaches occur is because an employee loses their device that holds their work-related information. Across airports in the United States, a laptop is stolen every minute and the majority of those stolen objects are never reunited with their owners. As a remote employee, it is crucial to understand that hackers, and other cybercriminals, are keeping an eye out for the opportune moment to knick a laptop or tablet in hopes it has sensitive information on it. Therefore it is critical to keep track and have control over all your devices when in public. There are multiple ways to do this including:

  • Use the highest level of security to lock and unlock your devices. Touch IDs, 6-digit passcodes, and double factor authentication should be activated.
  • Enable the “Find My Device” feature, so if your computer, laptop, or phone is lost then it may be easier to find if it is lost or stolen.
  • Keep your phone, tablet, or computer with you at all times with no exceptions.

2. Be Careful Using Public WiFi

It can be tempting to take advantage of free WiFi in cafes, restaurants, book stores, and the like; however, it is not always a safe option. Public computers and WiFi connections are easily hackable and, if cracked, hackers can gain access to all files and stored credentials you accessed while on the computer. It is better to avoid public computers and password-free WiFi connections altogether, but if you absolutely must use it then be sure to remember the following:

  • Obscure the view of your screen as best as possible. In an ideal situation, you are able to have your back facing a wall and limited space to your sides.
  • Do not go to any websites that store sensitive information in regards to your job. This includes usernames, passwords, client information, etc.
  • Manually clear all documents you downloaded while using a public computer. This is so others cannot see what files you downloaded and access them, as well.
  • Make sure that the computer is not storing any of your login credentials permanently and restart the device after you are done using it to remove temporary files.

3. Setup and Use Encrypted Email

If you’re in a position that requires you to send sensitive information through email then email encryption is a must. 90% of email is sent as plain text which is not secure in any way and susceptible to spies and hackers. However, with email encryption, any information sent over email is scrambled. This way it is only able to be read when the recipient receives the email and decrypts it.

If you’re working from home and it’s been approved by your employer, they should be able to install email encryption software onto your remote work technology. It will ensure that your computer, tablet, and phone are more secure and their information is safe.

4. Do Not Use USBs That Have Not Been Proven Safe

It’s not uncommon for remote employees to use USB drives. Whether they are needing something from the office or need to send something to the office, USB drives help. However, USB drives from unknown sources can contain malicious software. It’s important to remember to never insert an unverified USB into your remote work computer. This even includes USB drives that you may pick up at work-related events. Risking a security breach is not worth waiting to verify the USB or get the files another way (Dropbox, Google Drive, etc.)

If you want to go further into safe cybersecurity practices, it’s also important to not let other users plug their USB drives into your computer. There is no way to know what is on their USB drives. They may or may not be aware of a malicious file. Even if you know the person, do not allow it.

5. If Any Issues Arise, Get Your Company’s IT Team Involved

If you fear that the device you use for work has been compromised, notify your company’s IT team immediately. It is so important to be aware of what a breach looks like:

  • Increasing amounts of pop-up ads and spam while you’re browsing or using programs.
  • Slowing down of the computer despite it not running a lot of programs.
  • More and more error messages when trying to perform simple tasks.
  • A change to your homepage, search engine, or browsing settings.

While the company’s IT team may not be able to save your computer, they need to know that data has been breached. This way they can take the necessary steps to further protect the company’s data and servers. It is best practice to tell your IT team everything you can about the breach. Try to remember when exactly it could have occurred, how, and why.

There are a lot of benefits to companies having remote workers. However, concerns of a cybersecurity breach can deter executives from taking the leap. By being aware of ways to prevent cybersecurity breaches through common practices, workers can further prove remote work is safe.

At Number8, we have offices in Louisville, Kentucky and Costa Rica where we employee remote workers. With the proper training, awareness, and precautions, we are able to employ remote workers without any trouble. To learn more about what we do at Number8, visit our About page. If you’re interested in learning more about Number8 and how we can help your business, contact us today.

How Prolonged Screen Time Can Affect Your Health

Prolonged Screen TimeLiving in the 21st Century has a lot of benefits. We live in a world with modern medicine, modern transportation, and the most advanced technology the world has seen. However, like most benefits, there are hindrances that accompany them.

Thanks to modern medicine we can prevent the spread of dangerous diseases, but we can also choose to not vaccinate our children and risk disease spreading rapidly. With the help of modern transportation, we are able to travel from place to place faster than ever before, but we pollute the planet and harm the environment through most of these modes. And, while technology has brought the entire world closer together, it is also in front of us through one screen or another throughout most of our days. This is especially true when you work in the IT sector and subject yourself to prolonged screen time. It is important to know how prolonged screen time can affect your health and how to prevent further damage.

Before the mass marketing of in-home computers, most people did not spend a lot of time in front of technology. Besides the occasional time spent watching television, at a safe distance from the television itself, people were not subjected to technology like they are today. In the last 30 years, the rise of the digital age has put screens in front of more people for longer amounts of time. Throughout the last decade, studies surrounding how prolonged screen time can affect your health have started to appear.

Multiple studies around screen time discuss the effects that prolonged screen time has on children, teens, and adults. Children can suffer from learning and problem-solving delays when exposed to excessive screen time under the age of 30 months. Too much screen time has also proven to affect children’s language skills, emotional development, sleep schedule, and vision. Teens suffer from a lot of the same effects. However, screen time can also affect a teenager’s self-confidence, social skills, and emotions drastically.

So, how does prolonged screen time affect the health of adults? The answer is — in many ways. Adults who work in the IT sector undoubtedly subject themselves to the most amount of screen time among professions. Anywhere from 8-10 hours of time spent working in front of a screen is only part of it, too. The hours these same adults spend at home on their phones, personal computers, or watching television also factor into how screen time affects their health.

4 Ways Prolonged Screen Time Affects Adults’ Health

1. Vision

Vision is the first thing that people most often think of when contemplating how screen time affects your health. This may be because it is obvious that your eyes will be affected by continuous exposure to light. Or it may be because most people start to feel the negative effects of prolonged screen time in their eyes first. The most common symptoms of the effects prolonged screen time has on vision include fatigue, blurred vision, eye dryness, and headache.

2. Sleep

Difficulty falling asleep and staying asleep are two additional ways that prolonged screen times can affect your health. The screens themselves stimulate the brain which makes relaxing and falling into a restful sleep hard. This is especially true for those who use their phone in bed at night and turn them off right before they go to sleep. The blue light that radiates from a phone’s screen has been proven to suppress the hormone, melatonin, that promotes sleep. This, in turn, prevents those who use their phones soon before going to bed from falling into a restful sleep and cycling through REM sleep and non-REM sleep.

3. Weight

Numerous studies in the past have linked as few as two hours of television a day to an increased risk of weight gain, heart disease, and diabetes in adults. While there aren’t many studies that find the same direct correlations between screen time and these risk factors, it is safe to assume there are correlations. They may not be as prevalent because a lot of people are active while on their phones, but prolonged screen time does lead to less time being active and less sleep. These are both factors that contribute to weight gain and weight-related diseases. In addition, prolonged screen time makes people more susceptible to advertisements for unhealthy foods. This exposure leads to unhealthy cravings and eating habits resulting in weight gain, as well.

4. Posture

Proper posture can be hard enough to maintain without prolonged time in front of a computer or excessive phone use. Spending a lot of time in front of a touch device can result in neck and shoulder pain which can lead to scoliosis. Touch devices also have adverse effects on the hands and can cause early-onset carpal tunnel. What a lot of people don’t know is how computer keyboards, mice, and screen heights can also negatively affect posture. Excessive use of keyboards and mice can lead to inflammation in the arms, hands, and wrists. Viewing computer screens that are not at eye level can cause neck pain and issues with proper posture.

While prolonged screen time cannot be prevented for those working in the IT sector, those who do spend a lot of time in front a computer screen can modify their work environment to not be as harmful to their health. Blue light glasses are becoming more popular, especially among younger IT workers, and for good reason. They block the harmful blue light that comes out of screens and causes both vision trouble and disrupted sleep. Altering the height of your computer screens, so they are eye level, can help prevent posture problems from developing.

Being mindful of how often you are on your phone or in front of a computer is the first step. Learning how prolonged screen time can affect your health is the second step to prevention. Overall, taking breaks from your screen usage is the best way to prevent health issues from arising. Experts recommend for every hour you spend looking at a screen, you spend 15 minutes away from a screen. By taking walks during those 15-minute breaks, you can prevent weight gain, eye strain, posture trouble, and more.

There are some situations where prolonged screen time is unavoidable. So, it is important to balance screen time with non-screen time. Pay attention to how much time you’re spending in front of screens and how your body is reacting. With the right measures, you can continue your IT-based job and not suffer from health issues that can arise from too much exposure to technology.

What to Look For In a Nearshore Development Partnership

More and more throughout the United States, development work for web-based companies is moving out of the country. The reason that a company decides to look for offshore or nearshore developers is different from situation to situation. Some reasons for looking into nearshore outsourcing can include budget restrictions preventing the company from expanding in-house or office spacing being too limited to hire additional in-house developers. Regardless of the reason that a company decides to enter a nearshore development partnership, there are things to look for in the hired team.

Location

One of the main motivators behind web-based companies using nearshore outsourcing for development work is the fact that nearshore developers are usually in the same time zone as the company. If they aren’t in the same time zone, they are in a time zone with operating hours more similar to the company’s. This has a lot of benefits in regards to communication than working an outsourcing company located in India or another country on the opposite side of the world. Nearshore development partnerships are often established for this reason.

By operating in the same, or similar, business hours companies enjoy the benefit of being able to discuss problems in real time with their development counterparts. Being able to quickly address and resolve development issues results in faster turnaround times and happier clientele. When looking for a nearshore development partnership, consider the time zone potential teams are in and how that will affect your business.

Communication

When considering nearshore development companies to partner with, it is also important to consider if there will be a language barrier. While most nearshore development companies employ people who speak fluent English, some do not. Clear communication is a huge part of a successful partnership and a necessity for getting development work done quickly and correctly. Being able to communicate clearly and effectively will also affect how the business operates between the onshore employees and their counterparts. Without an open line of communication, it doesn’t really matter whether the nearshore development team is operating in the same hours as the onshore company or not. If the two teams cannot work together without a language barrier then the IT project will ultimately end up failing.

Quality

Companies searching for a nearshore development team to partner with should also assess the quality of the development team’s work. Does the team you’re considering partnering with have a portfolio of previous work they’ve done? Can they offer you statistics on how many projects they’ve successfully completed? It’s difficult to forge a successful partnership with so many miles between locations. Therefore, it is important that the team you choose for a nearshore development partnership is a strong one. Companies should trust their developers to complete projects on time and turn around workloads in a timely manner. There is nothing wrong with asking for statistics on project completions, turnaround times, and more. High quality work from a nearshore development team will be pertinent to your success as a company. Don’t be afraid to ask for proof of the quality of a company’s work.

Turnover

In a recent study, the 7th Annual Conference on Information Science, Technology, and Management revealed that the turnover rate of software developers in India falls between 30 and 40 percent. In comparison, the turnover rate of Americans in the IT industry sits at 13.2%. By choosing to forge a nearshore development partnership, your entering into an IT sector with a substantially lower turnover rate. This, in turn, opens up opportunities to work with the same development team over multiple projects. Familiarity with how a team member communicates, delivers work, and executes tasks only improves project turnaround time. It also improves the business relationship, in general. Being able to establish a long-term business connection is one of the biggest benefits of a nearshore development partnership.

Deciding to enter a nearshore development partnership has its benefits and its risks. Thankfully, we feel like the benefits highly outweigh the risks. No matter how perfect a situation may seem, you will want to look at some specific metrics. If you are thinking about hiring nearshore developers to outsource some of the work at your company, be sure to ask these 12 questions before you hire anyone. For more information on outsourcing benefits, visit our blog archive to read countless articles on the benefits of a nearshore development partnership.

At Number8, we pair onshore businesses with a dynamic nearshore development team that will effectively get complete development work. Our entire team of nearshore software developers are based in  San Jose, Costa Rica. They are fully trained in agile product development and will produce the solutions your company needs to succeed. Interested in learning more? You can learn more about what we do on our website or call us at (502) 890-7665 today!

 

6 Tips to Help You Nail A Remote Job Interview

remote job interviewIn 2019, more and more companies are hiring remote workers in addition to an in-house team or making the shift to exclusively employing remote workers. With this shift in the hiring process comes a shift in the interviewing process as well. Regardless of how comfortable you are with face-to-face interviews, a remote job interview is a completely different experience.

While being at home can be a comfort, it can also cause you to let your guard down. This can translate to lack of motivation or lack of preparedness in a remote interview environment. There are other factors that should be considered when interviewing remotely that aren’t present at an in-house interview. Some factors include background noise, technical difficulties, and outside distractions. Because the differences between an in-house interview and remote job interview are so vast, we thought you may like some tips to help you nail your next remote job interview.

6 Tips to Help You Nail a Remote Job Interview

1. Prepare Your Interview Area

It is important to look professional during a remote job interview just as you would for an in-house interview. While your clothing would reflect your level of professionalism face-to-face, the area in which you conduct a remote interview reflects that. Be sure your interview area is clean, organized, and does not reflect poorly on you as a potential hire.

It is also important to ensure that you will not have any distractions during your interview. If you have children, try to set up a play date so they are out of the house. If you have neighbors close by, ensure that your home’s windows are closed to prevent a nearby lawn mower from causing a distraction.

2. Dress Appropriately

Despite the fact that you are interviewing from home and may only be visible from the waist up, it is important to dress appropriately for a remote job interview. Getting ready for a remote job interview in the same way you would for an in-house interview will help you get into a professional mindset. More often that not, a confidence boost also comes with getting ready. By dressing appropriately, you also prevent any embarrassment from occurring should you have to get up during your interview.

3. Research Your Potential Employer

An interview, despite the location, works two ways. It’s a chance for your potential employer to learn more about you and it’s also an opportunity for you to learn more about the company you may one day work for. Research the company’s beginnings, recent news surrounding the company, and the person who is going to be interviewing you. By having some knowledge of the company on hand, you will look well prepared and interested in your potential employer. This knowledge will also make conversation around the company flow more naturally.

4. Take Care to Prepare Your Computer

There is nothing worse than being late to a remote interview or having your computer crash mid-interview. Prior to your interview be sure that you’ve downloaded and done a trial run of the interviewing software. Set the window that you will be viewing your potential employers through at the top of your screen, centered under your webcam. This positioning helps to give the impression that you are making eye contact with your potential employer instead of looking down throughout the interview. Ensure there are no programs running in the background that could cause your computer to lag and that all your chat features are turned off, so no pop-ups appear during your interview.

5. Prepare Your Own Questions

As we stated in our third tip, a job interview is every bit a chance for you to learn more about your potential employer as it is for them to learn more about you. Come into your interview with a prepared list of questions. These questions may revolve around why the company is looking for remote work, what benefits they offer to their remote employees, and how they will work with you to ensure you’re trained correctly for the job while working out of office. You can also ask questions surrounding how many employees currently work remotely for your potential employer, what sort of tools they use to promote collaboration between in-house and remote team members, and if there are potential group meetings or team building experiences that you should expect to be a part of.

6. Explain Your Motivation for Wanting to Work Remotely

For a lot of people, working from home seems like an easy way to get work done without having to do much work; however, remote work is quite the opposite. Not being in a designated work environment can make it harder to stay focused and on-task. It is important to make it clear to your potential employer that you are a motivated individual who is prepared to successfully work remotely. Perhaps you want to work remotely because you need a more flexible schedule. Perhaps you’re the type of person who works better in an area away from office distractions.

Whatever the reason, it is important to explain your motivation from wanting to work remotely. Do not treat it as the elephant in the room. Instead, tackle it early on and own it fully. Confidence and honesty will help potential employer see that you’re serious and would be an asset to the company.

Remote interviews can be intimidating, like in-house interviews, which is why it is so important to prepare for them. By following our six tips above, you should be off to a strong start during your next remote job interview. In the end, confidence and preparedness are the two most important factors to nailing a job interview. With these six tips, we hope you’ll be more prepared and more confident about interviewing from a remote location.

At Number8, we know quite a bit about hiring remotely with our nearshore location in San Jose, Costa Rica. With over 18 years of experience in the field of software development, our experience spans across many sectors. We commit to recruiting and hiring IT professionals who show immense talent and developers with vast experience. Learn more about who we are and see what job opportunities we currently have available.

3 Things That Set Number8 Apart

With so many options for IT consulting and agile software development, why choose Number8?

1. We offer a blended model.

At Number8, we offer all the benefits of typical offshore tech support with nearshore capabilities. Our headquarters are based out of Louisville, Kentucky and we have technical professionals throughout the U.S. We also have more than 100 associates in a total of six countries including our offshore team in Latin America and nearshore office location in San Jose, Costa Rica. Whether the need is local or can be handled off-site, we are able to work with our U.S. clients in their timezone and language with the best possible mix of development assistance.

2. We treat our employees differently.

It’s our mission at Number8 to give our associates and IT contractors the opportunity to develop a rewarding and challenging career while enjoying the best possible work-life balance. We pride ourselves on our employee retention rate and value building long term partnerships with our clients as a result of it.

We also understand just how important family is and the ability to have a flexible work schedule is a major benefit of working remotely. For example, one of our Junior Developers John Lewis, who came onboard about a year ago, has recently decided to shared his story with the Number8 family. After the passing of his wife last April, he now lives in Costa Rica with his three children.

“N8 is an incredibly unique company and I think that comes from its foundations. The entire team as well as my clients have been incredibly supportive during what has been a depressive period for me. I couldn’t work for a month, and though I thought I would lose my job I didn’t. I can’t even count the number of times someone has asked me if I needed anything. Though Christmas was particularly hard for us, as it was my wife’s favorite holiday and our gifts from the U.S. were stuck in customs, Number8 surprised us again. Literally the only things under the tree were the gifts that Number8 gave to my children. I am so grateful to Number8 for all the resources that they’ve put at my disposal. I honestly cannot express it any more because it is so emotional for me. To everyone who has supported me, I can’t say thank you enough.”

3. We are experienced in a breadth of programming languages.

Having been in the custom software development business for several years, our professionals specialize in a full range of programming languages and skill sets including:

-Microsoft .Net     -ASP.Net     -Javascript     -LINQ Visual Studio

-C++/C#         -MySQL       -Oracle       -OO Development

-Microsoft SQL Server        -Ruby         -Agile Development and Scrum.

Additionally, we do a considerable amount of Java development, and a lot of front-end development using javascript MVC frameworks like Angular, Knockout, Ember and Backbone. We also have software development teams working in PHP (Aura, Yii, Zend, Laravel, Symfony, Phalcon, CodeIgniter, Cake).

At Number8, we connect companies with IT talent and software developers that are fully trained in product development. By encouraging talent to come up with creative solutions, they remain motivated and positively contribute to a healthy company culture. If you’re interested in learning more about Number8 give us a call at (502) 890-7665.

Tips on Managing Remote Workers

While it’s ideal in terms of a project’s completion to have a big team working simultaneously around the world, the reality of doing so can make managing a project and a team that much harder.

Here are a few tips to effectively managing a remote workforce and making sure everyone is on the same page.

1. Have clear expectations and instructions.

If you’re not careful, miscommunications can arise quite often in the world of telecommuting. When it comes to assigning tasks it can be most beneficial to first explain the overarching objective of the project and then outline how you wish them to fulfill their responsibilities, and by what date. This can help cut down on timely revisions. Additionally, don’t be afraid to offer constructive criticism. Honest feedback is essential in order for a team member to reach his or her goals and continue to grow in their abilities. 

2. Be aware of the time difference.

While it’s great to have a team that works while you can’t, working with a staff in a different time zone means you have to be patient when it’s their turn to have time off. It’s up to you to walk the line between keeping them accountable by monitoring their use of time, and being realistic when it comes to setting deadlines or waiting for a response to an inquiry. Consider making a schedule everyone has access to so the whole team knows when they can and cannot reach each other, and implement a system for reporting what tasks were done when.

3. Be inclusive and offer incentives.

It’s just as important that your remote staff feels appreciated and in the loop as your onsite staff does. Rewarding them for going the extra mile and getting their opinion every once in a while will ensure that they are as invested in the outcome of the project as you are no matter how far away they are.

4. Keep a standard of professionalism.

Communicating online in today’s world has become increasingly relaxed. However, it’s still worthwhile to communicate with your remote staff in a way that shows leadership and respect. This is business after all and your employees will be less likely to slack off if they are held to a higher standard of conducting it.

At Number 8, we help companies connect with qualified remote employees to help with software development. We also focus on helping companies improve their internal IT processes. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page here!