Tips on Managing Remote Workers

While it’s ideal in terms of a project’s completion to have a big team working simultaneously around the world, the reality of doing so can make managing a project and a team that much harder.

Here are a few tips to effectively managing a remote workforce and making sure everyone is on the same page.

1. Have clear expectations and instructions.

If you’re not careful, miscommunications can arise quite often in the world of telecommuting. When it comes to assigning tasks it can be most beneficial to first explain the overarching objective of the project and then outline how you wish them to fulfill their responsibilities, and by what date. This can help cut down on timely revisions. Additionally, don’t be afraid to offer constructive criticism. Honest feedback is essential in order for a team member to reach his or her goals and continue to grow in their abilities. 

2. Be aware of the time difference.

While it’s great to have a team that works while you can’t, working with a staff in a different time zone means you have to be patient when it’s their turn to have time off. It’s up to you to walk the line between keeping them accountable by monitoring their use of time, and being realistic when it comes to setting deadlines or waiting for a response to an inquiry. Consider making a schedule everyone has access to so the whole team knows when they can and cannot reach each other, and implement a system for reporting what tasks were done when.

3. Be inclusive and offer incentives.

It’s just as important that your remote staff feels appreciated and in the loop as your onsite staff does. Rewarding them for going the extra mile and getting their opinion every once in a while will ensure that they are as invested in the outcome of the project as you are no matter how far away they are.

4. Keep a standard of professionalism.

Communicating online in today’s world has become increasingly relaxed. However, it’s still worthwhile to communicate with your remote staff in a way that shows leadership and respect. This is business after all and your employees will be less likely to slack off if they are held to a higher standard of conducting it.

At Number 8, we help companies connect with qualified remote employees to help with software development. We also focus on helping companies improve their internal IT processes. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page here!

The Top 3 Locations for Outsourcing Software Development

Outsourcing software development has become an increasingly popular path for startups and small businesses alike. Instead of taking on the overhead of hiring employees in house, utilizing a remote workforce allows you to focus on your core business functions while growing at an affordable rate.

When it comes to outsourcing, there are a myriad of options available. One can opt to go Offshore, Nearshore or Onshore in terms of finding a remote workforce. Countries farther away are Offshore, those nearby are considered Nearshore, and Onshore means operating within your own country. Depending on your company’s origin, there are many pros and cons that come with selecting a specific location to outsource your software development needs.

While the U.S. and Canada each have tech reliant economies, the cost associated with doing business there tends to be higher and the demand for skilled workers has resulted in a shortage. Therefore, most businesses are left with the option to take advantage of the resources of a more global market. Here are the top 3 countries for software development in terms of quality and cost:

Latin America

While many South American countries including Peru, Brazil, Colombia and Bolivia are becoming increasingly adept in the tech world, Costa Rica is a popular choice when outsourcing software development work. Their top notch IT programs produce good programmers and their culture has embraced innovation in technology as well as the agile methodology of project management. 

Asia

While India and the Philippines are known for their IT services, China is the leader when it comes to the outsourcing industry in Asia. China produces twice as many graduates as the United States, and as a result has a vast tech advanced work force. Coupled with it’s growing economy, China is a hot bed for outsourcing software development tasks. 

Eastern Europe

In Eastern Europe, Poland and the Ukraine dominate the field of outsourced software development work. Both have an abundance of educated software engineers as a result of rich STEM educational programs. 

Before outsourcing your company’s software development, you’ll want to properly vet each agency to ensure a high quality of work. Take language, cultural barriers and possible travel expenses into account as well. Countries with a stable and supportive government offer a more favorable business climate to operate in, and a difference in time zone could reduce the time to market or make communication difficult. 

At Number8, we help businesses optimize their operations with onshore, nearshore, and offshore outsourcing. Our teams–both foreign and domestic– provide effective communication and service that allow your business to grow at a rate that keeps up with your market. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page here!

7 Industries Making Remote Work Commonplace

With greater schedule flexibility, it’s no surprise the trend towards remote work is growing. Whats more, cloud based technology has made working from home easier than ever before with files and data readily accessible. According to CNBC, “More than two-thirds of people around the world work away from the office at least once every week.”

Working from the comforts of home (or anywhere with a good wifi connection that is) is enticing when you factor in all the time not spent commuting and sitting in traffic. Additionally, remote workers tend to have more control over their workplace environment, and can usually juggle home and work life responsibilities with more finesse.  As happy employees make for a more productive workforce, many industries seem to be embracing this new kind of work culture.

Here are 7 Industries where Remote Workers are becoming Commonplace:

1. IT 

Remote work is no doubt ripe in the field of information technology. Jobs in security, website development, software engineering, app development, and database administration (just to name a few) can all be done remotely. In fact, many IT companies look to utilize remote workers in order to better offset costs and streamline projects. 

2. Accounting & Finance

Bookkeepers and accountants can usually work from anywhere, often computing payroll and or taxes for clients both big and small. 

3. Customer Service

 Companies that function primarily online through a website rather than a store front need customer service just as much as brick and mortar businesses do. Online tech support jobs tend to be remote and act as a virtual help desk for customers or clients, including assisting with online orders as well as payment processing.

4. Healthcare

 Many administrative jobs in the healthcare industry are now remotely operated. These jobs include handling billing, insurance claims, as well as scheduling appointments.

5. Marketing

 The advertising industry has largely transformed in recent years due to the rise of digital platforms. Whether it’s as a graphic designer, content writer, influencer or social media manager, long gone are the days where you need to be in an office to run an ad or promote a business or product. Marketing jobs now come in many different shapes and sizes and can be done from anywhere. 

6. Education

Due to an increase in online classes being offered, there are more opportunities for teachers to work remotely. For example, many college level classes are being taught online by adjunct professors to better serve non-traditional students. Additionally, those homeschooling or looking for help to prepare for the SATs can do so via virtual tutors.

7. Sales

 Just as the marketing world has changed, so to have sales jobs. Now generating leads is more plausible through the use of social media channels, as well as email or text message marketing. All of this can be done remotely, especially if you’re in the real estate industry.  

At Number8, we believe one of the keys to achieving your business’s goals is great IT that supports your company. We help businesses access great IT by connecting them with remote workers that utilize best-practice tools and processes. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page!

4 Artificial Intelligence Trends to Watch

We probably haven’t fully realized the extent to which AI has already been incorporated into our everyday lives. The Internet of Things (IOT), commonly thought of as smart devices, have now come to include household appliances, as well as handheld phones and speakers; all of which are voice activated and designed to follow through with commands. This much is clear: how we are currently interacting with technology is vastly reshaping the tech industry, and it has everything to do with artificial intelligence. 

Both companies and governments are racing to develop the latest artificial intelligence platforms, with potential even in the medical and political arenas on the horizon. As automation continues to grow, so do cloud based solutions; providing the need for on demand storage. While people are quick to jump to the conclusion that AI is going to create a mass job exodus, it could very well fuel job creation as well. For example, there is a shortage of AI researches and engineers, and demand for those who can compile data efficiently. What follows are 4 AI trends to watch, and how they might affect the industry as we know it. 

4 Important AI Trends

  1. Logistics

    When it comes to coordinating facilities and supplies on a large scale, the robotic workforce is already taking over. Warehousing and distribution companies like Amazon are putting AI to work sorting and finding packages; a job that was once labor intense. 

  2. Automobiles

    The auto industry has grown leaps and bounds from OnStar vehicle and safety features. Artificial intelligence has allowed Tesla to bring the very first self driving cars to the street. Additionally, assisted driving features like automatic braking, parallel parking, and traffic alerts are now standard. The future holds more innovation, as Uber looks to implement driver-less cars. AI also continues to improve everything from automobile testing to software updates, problems and repairs.

  3. Data Analytics

    Many platforms are already running off of AI because it is simply better at analyzing data. AI algorithms are determined by machine learning from large amounts of data. Intelligent apps are able to make decisions based on patterns of behavior from said data. This is how music apps like Pandora and Spotify are able to recommend songs. Facebook for example already predetermines what users will or will not see, based off of their user data.

    As a result, AI platforms tend to be better at detecting security threats, fraudulent transactions or behavior. Additionally, when it comes to customer service, chat-bots are becoming popular with financial institutions in that they enable them to have virtual assistants 24/7. These chat bots are able to answer a customer’s questions based off of prior frequently asked and answered questions. Even e-commerce is utilizing AI in terms of price fluctuations and targeted ads. For example, an item’s price can change on it’s own based on how many times it is being viewed, or sits in a cart. Specific buyer habits and personas are also being gathered via membership or reward cards.

  4. Content Creation

    Surprisingly, AI will affect both white and blue collar jobs as many marketing strategies now include some form of AI wether it be via custom videos, social media posts, or emails. In fact, articles are already being published from many reputable news outlets using not journalists, but artificial intelligence. AI is specifically useful when it comes to writing many variations of the same message, or financial summaries and earnings reports where numbers are merely being translated.

At Number8, we connect companies with IT talent and software developers that are fully trained in product development. By encouraging talent to come up with creative solutions, they remain motivated and positively contribute to a healthy company culture. If you’re interested in learning more about Number8 and what we do, give us a call at (502) 890-7665, or check out our information page.

5 Myths of Working With an Offshore Development Team

Working with an offshore development team is becoming a popular alternative staffing solution in the software industry. Not only does it reduce operating costs, but it allows a company to build a team at their own pace. However, offshoring work comes with it’s fair share of misconceptions.

Here are a few common myths about the pitfalls of working with an offshore development team.

  1. The quality of the work will be poor.

    While trusting remote workers is reasonably hard for any employer or company to do, reputable offshore development teams have proven to help tech companies advance within the industry. As long as a partnership and relationship is established, and industry standard benchmarks are relied upon, the quality of work received will not be lacking.

  2. It takes jobs away.

    The fact of the matter is that U.S. based tech companies are facing a shortage of IT professionals. Offshoring some of the workload actually frees up current staff to work on reaching their goals. Developing the company’s end products is always more worthwhile than working on lesser routine and task oriented maintenance.

  3. It’s a security risk.

    Depending on the type of work that is being offshored, data privacy and intellectual property breaches can be a concern. Unfortunately, these security risks are just as likely to happen onshore as they are off it. Detailed contracts outlining who is liable can help curb risks and ensure everyone is compliant in terms of security needs. 

  4. We won’t be able to communicate with one another.

    In addition to the possible language barrier that comes with having offshore employees, there are also varying idioms, gestures, customs, and behavior norms that can throw communication off kilter. However, it is in no way impossible to find an offshore team that is either fluent in english, comfortable with a specific dialect, or capable of communicating through the right channel. In today’s world we are all connected online, and the agile project management method is specifically known for enabling more transparency between working partners. The idea that one cannot work in unison with those from other cultures is at most an antiquated idea as email, video chatting, and instant messaging allow for those from around the world to communicate with one another better than ever before.

  5. The time gap will mean a lag in productivity.

    In the IT world, completing projects quickly is crucial as ideas and and new technologies are always evolving. Depending on the geographical location of overseas partners, offshoring can often mean a difference in time zones and work day hours between teams. While this understandably seems worrisome, it’s important to remember there are many countries where part of the work day overlaps. Therefore collaboration can take place. If this isn’t the case, many companies make the difference in time zones work for them with round the clock support between both countries and teams.

Finding the right partners to grow your team and business is an essential ingredient for success. Why not utilize resources from around the world and open your company up to the best the industry has to offer?

At Number8, we help companies create software products with the help of offshore development. If you questions about our consulting process and why we are the right offshore software development company for your team to work with, then give us a call at (502) 890-7665 today!