Summary: Asking the right stakeholder questions can help you understand their priorities and plan the development process accordingly. In this article we'll introduce you to 5 questions that need to be asked during Sprint 0.
Software development is an intricate process that requires skill, planning and team effort. There are always stakeholders involved in a development project, from company executives and investors to various department heads within the company. It often seems impossible to satisfy all of them completely, but you can take their concerns into account before working on the project by asking the right questions. Doing so can help you understand their priorities and plan the development process accordingly.
5 questions to ask before starting a software development process
What is the Product? Projects tend to get out of hand if you don't have a clear vision in mind. Software developers need to understand what the end product should look like before they even start planning for it. For example, does the company want an app that will help users find the best online deals? Does it want a software program for its HR department? Stakeholders can provide a list of features or ideas for the end product to make things easier for a development team. If there's any dispute about the final product, this will be the best time to resolve it. Make sure everyone is on the same page before proceeding.
What is Not a Part of the Product? Developers can sometimes go overboard and add features or elements that aren’t necessary. That happens if they don’t know what should be excluded from the final product. For example, if a website is only delivering to the US, there’s no need to include a feature to convert prices to other currencies. In many cases, stakeholders assume their development team is going to deliver something, but the latter is unaware of it. It is essential to establish what you will and won't deliver.
What is a Successful Product? Software programs are tools designed to achieve a specific goal or purpose. A company creates a website if they want to establish a presence online. They design an app if they want to build a robust and long-term customer base. They develop a software application to make daily processes easier. If the product fulfills these goals, it is considered successful. The end goal isn't to deliver a good product; it is to provide a product that succeeds in the market. There's a clear difference between these two goals. For example, a website can be beautiful and functional but still not provide all the services the target audience needs. Stakeholders should define what a successful product means to them at the start of the project.
Do We Have a Single Point of Communication? This is one of the most challenging aspects of project management. The project starts with one team and one client, but eventually, a large number of people start becoming part of the process. The IT guy must approve one aspect of the design, the other should please the marketing expert, and so on. If these people start offering suggestions or requesting changes, the project can quickly get out of control. It is crucial to establish a single point of communication between stakeholders, clients, and development teams. You can maintain a smooth flow of information while keeping track of numerous requests.
What are the Potential Roadblocks or Problems? No one likes to discuss problems before they work on a project, but you need to address it. Gather all stakeholders together and ask them about possible hurdles. Can the project run out of money? What happens if some temporary contractors don't live up to expectations? What if the client changes their mind in the middle of the project? If you know about possible hurdles, you can develop systems to counteract them. These questions will help a team start their project on a firm foundation. Don't hesitate to ask questions to stakeholders; the answers will help improve the quality of your end product.
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