3 Tips For Conducting Remote Job Interviews

Conducting a remote interview can require a bit of an adjustment if you haven’t done one before. There are a few guidelines you can follow that will help you streamline the process and get the most out of your interview. Here are 3 tips for conducting a remote job interview.

Choose the Right Technical Setup

One key part of a successful remote job interview is selecting optimal communication and collaboration channels. It’s important to choose the right setup based on what you want out of the job interview. For example, if you want a face-to-face mode of communication along with the ability to look at specific elements of websites and documents in real time, you might use a tool like Zoom to incorporate video chatting and screen sharing. You would have a much less efficient interview if you tried to coordinate the same activities by phone. Overcomplicating your interview should be avoided as well. Too many tools that aren’t being used will only cause confusion and create barriers to getting to know job candidates. Overall, you should pick the tools that will best align with your goals for the interview. 

Establish Expectations and Give Directions Ahead of Time

The best way to allow job candidates shine is to give them clear expectations before interviews. This is especially important with remote interviews, where technical setups can add layers of complications. Some of these expectations can be purely practical. You might want to ask candidates to position themselves in a quiet space so you can hear them clearly. Or, if there are multiple steps involved with getting into a virtual meeting space (like in Skype or Zoom), you may want to give detailed instructions for these steps and ask candidates to go through them prior to the interview. This can help avoid issues and delays due to platform updates, device incompatibility, and lack of familiarity with tools. If you want candidates to conduct any work before the interview as part of the process, these same ideas apply. Make sure you give instructions on preferred file types and how to upload or share documents before the interview. 

Prepare for Multiple People in an Interview

If you are conducting an interview with multiple people at the same time, either with your team members or multiple interviewees, this is all even more important to get right. The more people who are involved with the interview, the greater chance there will be a technical difficulty that could hinder progress. It can be helpful to establish a point person on your team to handle any setup and technical difficulties that may arise. Provide their contact information to candidates to help streamline communication. They can also be the go-to person for everyone internally. If you take the time to go through these steps, your interview will be well on its way to success!  As an information technology company with many years of experience, we’ve helped hundreds of clients leverage technology to hire remote workers. Interested in learning more? Let’s connect. Send us an email or give us a call and we can get the conversation started.

How To Identify A Team Player During The Interview Process

March 19, 2020 / in IT Team Player, / by Number8

Most products and business processes require employees to work in teams. Employees need to communicate well with others, collaborate on different tasks, and interact with different kinds of personalities. That's easier said than done and often requires some innate skill. Not all professionals are team players; many can't handle working with others on high-pressure assignments or environments. If teamwork is a vital aspect of your business processes, it is crucial to hire the right individuals for it. How do you know what a team player is and how do you identify one during the interview process?

What is a Team Player?

A team player isn’t just someone who can do their work efficiently while being a part of a team. They go above and beyond to ensure their team is successful. These professionals provide helpful feedback to their fellow team members, ask relevant questions about different aspects of a project, work well with colleagues at different levels, and focus on team success over personal achievements. Identifying a team player during an interview process can be challenging. Most prospective candidates know companies value collaboration and will frame their answers accordingly. Here are some tips on how to identify a team player during an interview process: Look at Past Experiences and Collaborations The best way to identify team players is to look at their past collaborations. Ask them about different projects, teams, challenges, and other such influential factors. Ask how the candidate contributed to such projects and their team. The answer will tell a lot about their working style and ability to be a good team member. If a person dismisses other's efforts and uplifts their contributions, they may not be the right candidate. If they highlight how every member of a team contributed and how much they put in, you may have a winner.

Ask the Right Interview Questions

Focus on questions that rely on behavior and experience instead of personality and habits. Some of the most important questions to ask are:
  • Have you worked in teams?
  • Have you assumed any leadership positions?
  • How do you work with a team on a challenging project?
  • How do you handle failure or mistakes as a part of a team?
  • Are you happier working in a team or alone?
  • What does it mean to be a team player?
Answers to such questions will give you a better insight into the candidate and their ability to work in collaborative environments. Focus on their past experiences, so you have more concrete answers.

Discuss How A Person Will Handle Team Conflicts

No team is without conflict, even if you find the most level-headed employees. Handling team conflicts is an essential skill that every member must master to work successfully. Discuss how your candidate handles disputes between other members of the team. Ask them how they get into or get out of personal disagreements. A person’s ability to diffuse conflicts or step back from an argument gracefully can help them thrive in a team environment.

Can They Work With Multiple Small Teams at Once?

It's common for skilled professionals to contribute their expertise to different teams at the same time. A true player will know how to juggle all teams, different deadlines, and different priorities efficiently. You should determine how they can handle virtual groups or team members they have never met personally. Some professionals are comfortable communicating online while others struggle with it. As an information technology company with many years of experience, we’ve helped hundreds of clients leverage technology to become more efficient and increase profits. Interested in learning more? Let’s connect. Send us an email or give us a call and we can get the conversation started.  

What They Don’t Teach You About Project Management

March 12, 2020 / in Project Management, / by Number8

Project managers juggle several tasks at the same time. They communicate with all teams, make sure everyone is reaching their targets, keep an eye on the budget, and much more. While most project managers get project management training or formal education in the field, they learn several skills on the job through hands-on experience. Here’s a brief look at some of the skills you learn on the job as a project manager.

Project Management Skills, Explained

Delegating

Project managers must learn the fine art of delegating if they want to keep a project on track. People fresh out of school or working on their first few projects find it very difficult to delegate important tasks. They don’t trust their team members or even understand their competencies enough to delegate effectively. Experienced project managers eventually learn how to delegate important tasks to people who will get things done effectively or on time. They also know how to hold people responsible and determine whether a team member deserves a second chance if they make mistakes. If a project manager doesn’t know how to delegate, they won’t be able to grow as a team leader.

Choosing the Right Project Management Team

Project managers rely on their team to get work done. They need to select people they can trust to do a job well. In most cases, project managers break work down into sections, determine what kind of skills each section needs, create an employee profile based on that, and then recruit. Most experienced project managers know that this approach, while useful, is often limiting. A more direct approach of hiring as many competent, talented, and qualified individuals for the project as possible provides more flexibility. In this approach, project managers aren’t restricted by their employee profiles and can recruit more versatile candidates with multi-disciplinary skills. These people end up bringing more to the table on a project, which has a positive impact on the results.

Communications

Most school courses place a great deal of emphasis on communication, but it is still something project managers learn on the job. Every manager develops their method of approach when it comes to communication. They learn how to express their expectations, issue reprimands without discouraging team members, and praise good work without making others feel left out. Project managers with excellent communication skills also know how to remove people from their teams if necessary. This can be quite challenging for those new to project management because firing people is never easy. Most inexperienced professionals linger over the matter for weeks, or even months without acting on it. That can slow down a project or also harm the final results.

Negotiating

Where there is a team full of competent individuals, there’s bound to be some form of conflict. People have different opinions, approaches, skill levels, and temperaments. These can clash and create conflict in a team, which ultimately affects a team’s overall productivity. Someone with good project management skills learns how to handle different personalities and negotiate between them. They know how to read a situation and diffuse an argument without looking like they’re taking sides. This is an important skill to develop as it ensures your team remains productive. Conflicts will happen regardless of how carefully you choose team members, especially in the initial stages. People who have just started working together will take some time to become comfortable and adjust to different personalities. It is a project manager’s job to ensure everything goes smoothly. Managers must also be flexible enough to handle changes in project priorities, goals, and targets. They need to come up with ways to alter their plans smoothly, add more people to the team, and ensure everything keeps moving without any significant disruption. As an information technology company with many years of experience, we’ve helped hundreds of clients leverage technology to become more efficient and increase profits. Interested in learning more? Let’s connect. Send us an email or give us a call and we can get the conversation started.

8 Amazing Ways Technology Has Transformed Business Over The Past 20 Years

March 5, 2020 / in IT Trends, / by Number8

Technology has changed significantly in the past 20 years and, as a result, has influenced every aspect of our lives. People rely on modern tech for everything from daily chores to complex tasks. Technology has had a significant impact on the world of business as well. It has disrupted several industries, abolished a few, and transformed how we work on an everyday basis. Here's a look at some ways in which technology has changed business.

Instant Communication

Instant communication, regardless of distance, has been one of the biggest influences on businesses. It allows different branches of a company to interact seamlessly, for multiple teams to work on a single project without any delays in communication, and so much more. Rapid communication has improved productivity and also influenced how customers interact with businesses.

Impact on Customers

Technology has changed the way customers shop. It has given them access to all the information they need so they can make informed decisions. People can now read online reviews, watch demo videos, and see ratings or testimonials before making a decision. They're also not hesitant about sharing their experiences online or approaching companies with complaints if a product or service doesn’t live up to their expectations.

Access to Data

Data is a gold mine for businesses. It gives them insight into customer mindset, competitors, industry trends, and the impact of cultural and political trends on the business. Entrepreneurs can then use this information to refine business practices and reach a wider audience.

Greater Access

Modern technology has made it easier for people to start ventures. Prospective entrepreneurs can open an eCommerce store or sell products on websites like Etsy or Amazon with very little investment. Even people who don’t have much capital can start their own business, which wasn’t as easy 20 years ago.

Digital Marketing

Digital marketing has proven to be an equalizer, helping small businesses with limited resources shine. Companies can approach customers through different channels with minimal investment. It is easier for entrepreneurs to advertise online, create effective digital marketing campaigns, and make content to draw people in. Even regular smartphones can shoot professional-quality marketing content like pictures or videos.

Global Reach

Many modern businesses have an international presence, regardless of their size. Technology has made it easier for a small business in Japan to then sell products to customers in the UK. It is easier to expand, get global customers, and communicate with them seamlessly. Social media helps companies connect with a broad audience too. Products go viral and draw attention from unexplored markets.

Transparency from Businesses

Modern customers hold companies up to a different stand compared to customers a few decades ago. For example, many customers care about personal products being cruelty-free or technologies being environmentally-friendly. They also expect businesses to follow modern ethics by providing an environment free of discrimination, racial bias, gender bias, and other oppressive factors. Technology has facilitated this- people online don't hesitate to raise their voices against companies that don't live up to these standards.

Influence of Influencers

In the past, companies would hire actors, musicians, and other such celebrities to promote their products through advertisement or other marketing content; however, modern technology and platforms like YouTube or Instagram have given rise to influencers, who are much more effective in promoting products than celebrities. These influencers are people entrenched in the industry. They test different products, provide opinions, and offer recommendations. Influencers can sway customer opinions, which makes them an excellent investment. These are just some of the many ways in which technology has changed the way businesses are run. As an information technology company with many years of experience, we’ve helped hundreds of clients leverage technology to become more efficient and increase profits. Interested in learning more? Let’s connect. Send us an email or give us a call so we can get the conversation started.

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